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Unable to export under research folder

reachmitra
Level 3

I am unable to export under research folder though I have owner of the folder and have full control and export permission on the folder.

I can search but under export tab, "New" button is grayed out.

 

 

1 ACCEPTED SOLUTION

Accepted Solutions

TonySterling
Moderator
Moderator
Partner    VIP    Accredited Certified

Silly question, haveyou ran and accepted a search in the research folder?

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2 REPLIES 2

TonySterling
Moderator
Moderator
Partner    VIP    Accredited Certified

Silly question, haveyou ran and accepted a search in the research folder?

RahulG
Level 6
Employee

Make sure you have you see items in review , before you proceed with the export.

In past i had notice the sometime the 'New' button is greyed out for some time and then gets enabled.But it was my test enviornment .

What OS do you have on the client machine ?