Resolved! I need a SQL query to find the modified date of Hotwords in CA
Hi, I would like to know if someone can query when a hotword was added or deleted from the CA app. (history) Is it even possible to see this information?
Hi, I would like to know if someone can query when a hotword was added or deleted from the CA app. (history) Is it even possible to see this information?
Hi there - I am currently looking to build some custom SQL queries against the CA database but am struggling to understand the various tables and their relationships. Is anyone aware of where I can find a data relationship diagram, CA data model sch...
Hi, One of user needs to access a research folder created by co-worker who already left the company.Even with administrator permission, we are not able to access the role assignment tab to change the permission.As far as I know, only the folder owne...
Hi, I need help creating a sql query to collect the following data: * User Name/Login ID * First Name * Last Name * Email address * Account Disabled Flag * Entitlement within the application once...
Is it possible to apply a "based on search" to all nested departments? We have elected to structure our Departments by sales channel with nested departments by manager within the channel. Generally, each nested department contains the same search c...
Hi, We are performing DR failover testing and would like the EV and CA servers to be in backup mode. It is straight-forward to put EV into backup mode. We do have journaling connector installed and random sampling enabled. Anyone know how to do i...
Does anyone have a SQL Query that will return the results of each day's search. Name, Dept, Hits.Sampled, Duplicates? Thanks!!
Need Help in identifying what labguages CA will support in the creation of HotWords lists. We have a need for support of Spanish, Portuguese and Hebrew.
I am unable to export under research folder though I have owner of the folder and have full control and export permission on the folder. I can search but under export tab, "New" button is grayed out.
Active Directory Profile Synchronization is set to Automatically synchronize users and groups. All groups get synced, LAst synchronized date: Shows latest date (Search whole tree is checked)However only few users ~700 gets synced (Sync Date: show to...
I called support and was told that our CA configuration was not supported because we have 2 CA servers but only 1 configuration database. Is it true that for for every Compliance Accelerator server there must be a seperate EVCAConfiguration database?
Hi , I have a requirement to prepare a report on total no of items reviewed, pending and questioned for one employee in compliance accelerator. I checked the inbuilt CA report " Evidence of exchange(internal) review by employee " , but it displays ...
Hey. The standard CA reports are pretty useful, but I'm wondering it it's possible to create a custom report or modify an existing one. Specifically, I'm inerested in "Monitored IDs by Department". That report only includes messages from random samp...
Hello. I'd like to run a random sample search which will return a minimum of 1 message per employee while also permitting a configurable item cap. From the documentation, neither a guaranteed sample nor a statistical sample meet my requirements. - ...
Recently upgraded EV, CA, and DA. The CA configuration and customer databases were ALL upgraded successsfully. Yesterday I started seeing this when launching the client: When I look at the EVBAAdmin page the customer databases look like they need ...
CA 10.0.4.1060 On 1 of our 2 CA servers the all of the customer's task status is showing as "Starting". The service status for these customers shows as "Stopped" in the CA client. I can't find any errors in the Event logs or IIS logs that give any so...
Hi, As per the administrator's guide for Compliance Accelerator, one must use double quotation marks when adding phrases to hotwords. Can I use wildcard words when adding a phrase to the hotwords? For example if I want to add the following phrase t...
Specific to a department and search within a department in CA, how can the created date of each be ascertained? Thank you.
Greetings, Recently one of our business units has requested that we provide them a report where we can target specific hotwords, each which are part of larger "Hotword Sets" to try and determine which ones are occurring more often than others using ...
I thought I had read that in version 10.4 there was a way to prevent CA from getting hits on hotwords when searching against the contents of a footer in an email. However, I have not found anything in the documentation or online. Can anyone clarify i...