cancel
Showing results for 
Search instead for 
Did you mean: 
Advanced Supervision

Discussion Posts

Resolved! Adding email address in CA user

I have a question, for example,  we add a additional email in 1 of the employee at 1-Dec-2012, can we search in CA before 1-Dec-2012, Assume we have email inside? Do we need to enable journal Connector

Resolved! Inside/Outside Organization in CA

Hi All, Currently, Out CA searching will search some internal email as outside organizattion. I found out the CA document, CA will treat as inside organization is base on the EV system mailbox email address For example, my EV system mailbox have foll...

Resolved! Cannot preview the search and Export to PST

We are using Version 10.0.1 According to the user, it can be able to export and review the email before, I think the issue is after the Support Engineer help us to reinstall the EV Bin on the CA, (previous we have RPC error , so the support help us t...

CA never end of search

We are using EV 10 and CA 10, I dont know, If I use the service account to manul search(i.e immedaitely), it will run very fast and no issue. But If I schedule search, although I see all index are finished when search detail. But in the monitor tab, ...

Resolved! compliance accelerator RPC searching issue

We are just upgrade EV & CA 8 to EV , CA 10 EV Server name: EVMA01 EV DNS Alais: EVCNAME CA Server Name: EVCA01 in the dtrace , we saw the CA is trying to connect the EVCNAME and said cannot connect directory service. however, pointing to the CNAME w...

Resolved! Keyrings

I have been working on my company's billing computer for the last few months and have never had an issue with it. However, for the last week or so I have not been able to open up anything that was encrypted. It keeps on giving me the following error:...

Casa213 by Not applicable
  • 965 Views
  • 1 replies
  • 2 kudos

Resolved! Compliance Accelerator 10 Random Sampling

Hi, What are the steps to setup  Random Sampling Compliance Accelerator 10 in few easy steps? How do we check that random sampling is capturing items? i.e. working properly?  How exactly random sampling works, what other settings effects random sampl...

ia01 by Level 6
Partner Accredited
  • 286 Views
  • 1 replies
  • 0 kudos

Resolved! Compliance Accelerator Cannot Connect to server

I upated Enterprise Vault 9.0 to 9.0 SP4 last night. I then updated Compliance accelerator as well. Now when I try to login from the Compliance Accelerator Client I receive a message that says "Cannot connect to server - The server is in the process ...

Baron164 by Level 6
Partner Accredited
  • 577 Views
  • 3 replies
  • 0 kudos

Resolved! Enterprise Vault Compliance Accelerator Effective Reviewing

Hi, There is a whitepaper on Enterprise Vault Discovery Accelerator Effective Reviewing. Is there any whitepaper available for Enterprise Vault Compliance Accelerator v10 Effective Reviewing? Any othrt guide available to help end users / admins / com...

ia01 by Level 6
Partner Accredited
  • 221 Views
  • 1 replies
  • 0 kudos

Resolved! Outbound mail searches

When I create an outbound mail search I am getting large numbers of hits that only have internal email addresses.  I do however have various email addreseses inside the organization, ie.  acme.net / acmeglobal.net / otheracme.net, etc... How can I co...

WiTSend by Level 6
Partner
  • 374 Views
  • 1 replies
  • 0 kudos

Resolved! Compliance Accelerator Export

I have a user who needs to export a selection of email for an auditor. That or provide them access to compliance accelerator to do their own review. I'd much rather just be able to export a collection of emails. Can anyone provide me some instruction...

Baron164 by Level 6
Partner Accredited
  • 481 Views
  • 2 replies
  • 0 kudos

Resolved! Compliance Accelerator cannot open attachments

When a CA user tries to open some attachments (not all) they recieve this error. It doesn't happen every time the user tries to open attachments but it happens enough to be an issue. I'm hoping someone can point me in the right direction. Failed to...

Baron164 by Level 6
Partner Accredited
  • 812 Views
  • 7 replies
  • 0 kudos

Resolved! CA Group Synchronization

Having an issue populating a new group in CA... I have created a new employee group that is synchronized by using a windows group (domain\group) as its source. This initially worked just fine. However I was later asked to add additional users, so a g...