07-14-2015 04:44 AM
Hi,
I had just installed the Symantec Application HA using a trial license key but Im getting an error while trying to start the engine.
Here is the engine log:
2015/07/13 23:16:19 VCS INFO V-16-1-51138 Number of processors configured on this system are 8
2015/07/13 23:16:19 VCS WARNING V-16-1-51140 In a multi-CPU system, configure an adequately high value for the ShutdownTimeout attribute. This ensures that when a system panics, its service groups successfully fail over to other systems. For more information, refer to the VCS Administrator's Guide
2015/07/13 23:16:19 VCS INFO V-16-1-10118 GAB timeout set to 30000 ms. GAB peak load timeout set to 30000 ms.
2015/07/13 23:16:19 VCS INFO V-16-1-10077 Received new cluster membership
2015/07/13 23:16:19 VCS NOTICE V-16-1-10112 System (rh7) - Membership: 0x1, DDNA: 0x0
2015/07/13 23:16:19 VCS NOTICE V-16-1-10086 System rh7 (Node '0') is in Regular Membership - Membership: 0x1
2015/07/13 23:16:19 VCS NOTICE V-16-1-10322 System rh7 (Node '0') changed state from CURRENT_DISCOVER_WAIT to LOCAL_BUILD
2015/07/13 23:16:20 VCS NOTICE V-16-1-10322 System rh7 (Node '0') changed state from LOCAL_BUILD to RUNNING
2015/07/13 23:16:20 VCS ERROR V-16-1-52577 [Licensing] Unable to find a valid base VCS license key (Local Build)
2015/07/14 13:23:27 VCS INFO V-16-1-10196 Cluster logger started
2015/07/14 13:23:27 VCS NOTICE V-16-1-11022 VCS engine (had) started
2015/07/14 13:23:27 VCS NOTICE V-16-1-11050 VCS engine version=6.2
2015/07/14 13:34:34 VCS INFO V-16-1-10196 Cluster logger started
2015/07/14 13:34:34 VCS NOTICE V-16-1-11022 VCS engine (had) started
2015/07/14 13:34:34 VCS NOTICE V-16-1-11050 VCS engine version=6.2
2015/07/14 13:34:34 VCS NOTICE V-16-1-11054 VCS engine join version=6.2.0.000
The error is this one:
2015/07/13 23:16:20 VCS ERROR V-16-1-52577 [Licensing] Unable to find a valid base VCS license key (Local Build)
# ./hastatus
attempting to connect....
VCS ERROR V-16-1-10600 Cannot connect to VCS engine
attempting to connect....not available; will retry
These are the licenses I have:
[root@rh7 bin]# vxlicrep
Symantec License Manager vxlicrep utility version 3.02.62.003
Copyright (C) 1996-2014 Symantec Corporation. All rights reserved.
Creating a report on all VERITAS products installed on this system
-----------------*********
License Key = AJZU-PX6K-3K7U-R4MR-XXXX-X
Product Name = VERITAS Storage Foundation Basic
Serial Number = 1436
License Type = PERMANENT
OEM ID = 2006
Site License = YES
Editions Product = YES
Features :=
VxVM#VERITAS Volume Manager = Enabled
CPU Count#VERITAS Volume Manager = Not Restricted
VXFS#VERITAS File System = Enabled
CPU Count#VERITAS File System = Not Restricted
QLOG#VERITAS File System = Enabled
PGR#VERITAS Volume Manager = Enabled
VERITAS Storage Foundation Basic = Enabled
Storage Expert#VERITAS Volume Manager = Enabled
Platform = un-used
Version = 6.2
Maximum number of volumes#VERITAS Volume Manager = 4 Volumes
Maximum number of file systems#VERITAS File System = 4 File Systems
-----------------*********
Product Name = VERITAS Volume Manager
License Type = PERMANENT
Features :=
Dynamic Lun Expansion = Enabled
Hardware assisted copy = Enabled
Cross-platform Data Sharing = Enabled
PGR = Enabled
PGR_TRAINING = Enabled
RAID5SNAP = Enabled
-----------------*********
Product Name = VERITAS File System
License Type = PERMANENT
Features :=
File Change Log = Enabled
Cross-platform Data Sharing = Enabled
Extra-Big File Systems = Enabled
Multi-Volume Support = Enabled
-----------------*********
License Key = AJZU-WONB-DDH2-8OZE-XXXX-X
Product Name = VERITAS Volume Manager
Serial Number = 1436
License Type = PERMANENT
OEM ID = 2006
Site License = YES
Point Product = YES
Features :=
Storage Expert = Enabled
VxVM = Enabled
CPU Count = Not Restricted
PGR = Enabled
Platform = un-used
Version = 6.2
Maximum number of volumes = 4 Volumes
-----------------*********
License Key = AJZU-BNZK-D37O-P4OL-XXXX-X
Product Name = VERITAS File System
Serial Number = 1436
License Type = PERMANENT
OEM ID = 2006
Site License = YES
Point Product = YES
Features :=
VXFS = Enabled
QLOG = Enabled
CPU Count = Not Restricted
Platform = un-used
Version = 6.2
Maximum number of file systems = 4 File Systems
==========================
I have already tried to reinstall the license.. but no luck..
# cp -pR /etc/vx/licenses/lic /etc/vx/licenses/lic_bkp
# cd /etc/vx/licenses/lic
# rm *.vxlic
# /opt/VRTS/bin/vxlicinst ( Install the license key )
=======
Any suggestion?
The OS is RHEL7.1
Tks,
Joao
07-16-2015 07:27 AM
Sure you have installed ApplicationHA and not VCS?
The products are different and the errors shown are for VCS.