If you have been involved in Enterprise Vault for a long time you will remember that mobile access to Enterprise Vault wasn't a particularly great experience. You'll also remember that more recently a lot of work was put in by the development, testing and customer experience teams to provide IMAP Access, and Mobile Search.
It's quite a new thing, and if you want to learn some best practices for how to use this in the 'real world', I'd recommend attending this webinar. It's from Adept-tec, who are really knowledgeable about Enterprise Vault.
