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Rob_Wilcox1
Level 6
Partner
Whilst it is not officially supported, I'd like to share my recent testing with the EV 8 SP 2 Outlook Add-in on a Windows 2008 x64 Terminal Server.  Hopefully the steps will allow other people to try this neat way of accessing Outlook + archived items.  The super-neat way is in the configuration and usage of RemoteApp, it gives you Citrix style sharing of the Outlook app right on to the end-users desktop.

Add Terminal Services roles.

From Server Manager console, click on Roles, then Add Roles.  In the dialog that appears tick the box for Terminal Services :

TSRoles.jpg

Proceed through the wizard and tick the boxes for Terminal Server, and TS Web Access.  When you click on TS Web Access additional role pre-requisites will be listed, accept those.

TSRoles2.jpg

tsroles3.jpg
Tick the box for “Do not require Network Level Authentication”.  For licensing choose the default of “Configure Later” this will give you 120 days of grace to sort out licensing of terminal services.

You can then choose who can connect to the terminal server.  I added Enterprise\Domain Users.  You will then go through the IIS role pre-reqs which you can accept the defaults to.  Finally you’ll be able to install.  At the end you’ll be prompted to restart the server.  Installation will complete after the restart of the server.

Install Office 2007 Enterprise

It has to be Enterprise Edition.  If you do not install Enterprise Edition, and instead you install Professional, when a terminal service user tries to run (say) Microsoft Word, they will get a pop-up like this :

TSlicense1.jpg
It’s described in this article : http://support.microsoft.com/kb/924622

If you install Enterprise Edition, you don’t get that.  Enterprise Edition by default prevents a bunch of things happening, such as :

•    You can’t enable cached mode in Outlook.

More information is here : http://technet.microsoft.com/en-gb/magazine/2008.02.officets.aspx, http://blog.stealthpuppy.com/deployment/installing-office-2007-on-terminal-server

Install the EV Outlook Add-in

I used EV 8 SP 2, just run the MSI as normal.

Enable VBScript

By default in Enterprise Edition VBScript for Outlook is not installed.  If you do not enable it then when a user of Outlook tries to open an archived item, they will get this sort of pop-up.

ts-vbscript.jpg


This will appear if you’re running a later SP 3 build of our client extensions, prior to that you would get :

ts-vbscript2.jpg


To enable VBScript I used the following :

You can’t enable it in Terminal Services using Add/Remove programs, so you have to follow this :-

http://support.veritas.com/docs/273140

Or this :-

http://support.microsoft.com/kb/302003

Remember in x64 you have to look in HKEY_LOCAL_MACHINE\Software\Wow6432Node...

I ran :-

C:\Users\administrator.EV>msiexec /i {90120000-0030-0000-0000-0000000FF1CE} ADDLOCAL=OutlookVBScript /qb


Publish Outlook as a RemoteApp

If you open the Remote App manager console, you can add a RemoteApp program :
 

ts-remoteapp.jpg

Just click on Add RemoteApp Programs and walk through the wizard and choose Outlook from the list of applications.  You don’t have to specifically add the EV Outlook Add-in.

More on RemoteApp can be found here : http://technet.microsoft.com/en-us/library/cc753844(WS.10).aspx

Build an MSI for clients

To build an MSI for clients to use, click on the RemoteApp program that was added above, if you right click it you have various options including building an MSI.

Install the MSI on a client machine


If you share out the location on the server that you built the MSI then any client with permissions can browse to that network folder, and run the MSI.  After doing so they will have a “Remote Programs” program folder containing Outlook.

Launch “Remote Programs” Outlook

When you do this for the first time you are walked through the normal Outlook profile creation process.  After that when you launch Outlook you will have a projection of it from the server, it won’t be running locally.    One thing to note is that according to :

http://technet.microsoft.com/en-us/library/cc753844(WS.10).aspx

You need to be running XP SP 3, Vista SP 1 or Windows 2008 versions of Remote Desktop client software in order to launch the RemoteApp.

Check out http://yourserver/ts

That’s another way of accessing the RemoteApp or the full terminal server.




Comments
Maverik
Level 6
Great article Rob!!!

As always.
Rob_Wilcox1
Level 6
Partner

Someone reminded me of this article the other day, and I promised to post them one for Outlook 2010 .. I've got that almost ready now, and it's Outlook 2010 64bit, on Windows 2008 R2 x64.

sheldon_126
Not applicable
Employee Certified

Awesome Work Rob... Thanks!!!

ITMGT
Not applicable

Hi Rob, I wonder if you come to a conclusion on Outlook 2010 64bit, on Windows 2008 R2 x64. As you mention feb 07?

Appreciate if you can post the solution for 2010. Thanks.

Brgds,

Bjorn

Rob_Wilcox1
Level 6
Partner

I'm not entirely sure I know what you mean?

 

Do you mean .. Did I write an article like this for Outlook 2010 ?  If so, yes ...

 

https://www-secure.symantec.com/connect/articles/ev-outlook-add-windows-2008-r2-x64-terminal-server

roaryT
Level 4

Hi Rob,

Have done all this in testing but dont see the buttons in Outlook when running from an RDP session on Server 2008 R2.  Do you have any ideas what it might be?

Thanks,

Rob_Wilcox1
Level 6
Partner

Is the user you're logged in as, Enterprise Vault Mailbox Archiving enabled?  I mean if you login to a regular Outlook workstation, with the same user, do you see the buttons there?

 

You can enable logging too...  normally you do that through the addin, but if you can't see the buttons, you can do it via the registry :

 

HKEY_CURRENT_USER\Software\KVS\Enterprise Vault\Client

 

Create a DWORD called : LoggingLevel

Value : 3

 

Start Outlook

 

The log files are generated in to : %userprofile%\Local Settings\Temp

 

Hope that helps,

roaryT
Level 4

yes they are enabled and can open shorcuts just dont see the buttons.  If was a normal client am able to troubleshoot better but will try enabling client logging in that way.

Rob_Wilcox1
Level 6
Partner

Which version of Outlook ?  Is it 2007, or 2010?

roaryT
Level 4

2007 SP2 running on 2008 R2 SP1

cheers

Rob_Wilcox1
Level 6
Partner

okay -- let's try to get some logs then please?

Version history
Last update:
‎09-15-2009 06:58 AM
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