on 11-03-2010 06:06 AM
SymWISE(Symantec Web-based Information Sharing Exchange), Symantec’s new product support Knowledge Management System (KMS), is now available for Customers and Partners. This new system is an online resource for comprehensive support information for all Symantec products. This solution is just one major component of a large-scale effort to provide solid online resources and self-service options, for Symantec employees, customers, and partners. Try it out today.
The robust content in this extensive product knowledgebase is created by Symantec product experts and includes information such as:
SymWISE delivers this continually updated information with a fast, intuitive search engine, making it easy to find the information you need—when you need it—for any Symantec product.
SymWISE offers:
The content of the old Altiris KB appears to have been migrated into Symwise, as I have been able to find tech notes and articles from the Altiris KB in there.
The only complaint I have is that the URL is not memorable. Maybe one day we can just type in something like http://kb.symantec.com and find ourselves in the right place.