CommandCentral Storage (CCS) 5.2 Release Update (RU) 4 contains a code change to alter the default directory for backing up the Sybase ASA database prior to upgrade for preservation of a known good copy of the database until the upgrade is completed. The change was to allow an Administrator to choose where to place the database in a file system of their choosing instead of the default location on the system drive.
A manual backup is required, please take the backup of the database manually before upgrading to RU4 as below:
Create a directory "dbsnapshot" on the disk where sufficient space is available
cd "C:\Program Files\VERITAS\CommandCentral Storage\Support\Tools"
dbbackup.bat <path to dbsnapshot dir>
After completion of backup, you will find ccstor.db and ccstordm.db backed up .
In some cases, ccstor.log and ccstordm.log may also be present.
Note: If present, the log files are required parts of the snapshot.
For further information and other files that can be manually backed up please see the associated articles below.