If you wish to delete the hidden message from a mailbox that might be corrupt please use one of the following methods:
Use The Enterprise Vault Client
To delete hidden messages from a mailbox you will first need to add the following registry key
DeleteHiddenMsgBtnVisible
|
Location |
HKEY_CURRENT_USER |
|
Content |
DWORD. |
This key controls whether the Delete Hidden Message button is visible in the Vault Information dialog box.
Open Microsoft Outlook
Select Help, Select About Enterprise Vault
Scroll down to the hidden message and select it, once selected select the Delete Hidden Message button.
That’s it. To get a new hidden message written to the mailbox you need to synchronize that user manually or wait for the next synchronization run.
There should be the following hidden messages.
IPM.EnterpriseVault.Settings
IPM.EnterpriseVault.Filter
IPM.EnterpriseVault.OfflineVault
Use EVPM to ZAP a mailbox
Create a new EVPM Initialization file
Save the file in notepad in UNICODE format, with an .ini extension., E.G. EVPM.ini
[Directory]
DirectoryComputerName = DIR_SERVER
Sitename = SITE
[Mailbox]
DistinguishedName = /o=org/ou=mailboxou/cn=recipients/cn=mailboxcname
[Folder]
Name = Mailboxroot
Zap = True
Run EVPM.exe from \Program Files\Enterprise Vault as the Enterprise Vault Service Account.
The syntax for EVPM:
EVPM [-?] [-e Exchange Server] [-m Privileged Mailbox] [-f Initialization File]
E.G. "C:\Program Files\Enterprise Vault\EVPM.exe" -e EXSEVER -m EV_PRIV_MBX -f C:\Program Files\Enterprise Vault\Scripts\EVPM\zap.ini
NOTE: If ZAPPING a journaling mailbox, it is important to stop the Journaling Service first, zap the mailbox, and then restart the journaling service.
