on 09-08-2009 01:38 PM
hi
so we have an old site with ev 6. have followed your instructions above but when i try to remove the services it says
"this service cannot be removed at the moment because it has data associated with it. If you do not want the data, delete it and then you can remove the service"
ive set the sql entries as above and its still no dice. i dont need the data but as it has already been removed im not sure why its complaining. anyone have an idea as to what the data is??
we are not migrating or anything just a straight decom.
had to stop sql services to remove them.
gave up on the indexing one and just uninstalled the program
thanks anyway
Thanks for the info, but what if we have a cluster (MSCS) configuration?
As far as I know, Such config doesn't allow you to add/remove any service.
Do we have to play removing entries in the database itself?
Rgds,
Jean-Louis Vandewalle
IT Infrastructure Consultant
FTS S/W ISC BE InS
FUJITSU
Fujitsu Technology Solutions SA
Square Marie Curie 12
1070 Brussels
Belgium
our situation is much like Jean-Louis's as on the secondary DR EV server we are trying to remove, I've stopped Admin svce & Task Controller + directory svce (those were the only services found), then when I tried to remove the Task Controlller svce from EV console I get the error "Could not determine if the EV server running on app-xxx-01 is part of a cluster. Access Denied."
I am logged in as the ev service account.
Thanks in advance,
Hi Tony,
I am trying to remove services from an EV computer and then remove that computer from the site. When I attempt to remove the services I receive the following message:
Could not determine if the Enterprise Vault server running on <computername> is part of a cluster. Access is denied.
The computer is not part of a cluster.
Thanks!!
Hi Tony,
I have a slight different situation. I have an EV server and recentely installed EV Discovery Accelerator on a different server and part of the installation it requires to install EV binary setup but mistakley I run the EV configuration setting after the EV install. Obviousley now I am getting two EV servers under "Enterprise Vault Servers".
No tasks or services have been setup on the second server other than Discovery Accelerator service. So what i did is first uninstall EV on that server and on the console I am only seeing one service "Shopping service" with status of error for this server but I can not remove it. I am getting this error: "Could not determine if the Enterprise vault server running on <servername> is part of a cluster. Class not registered."
Checking the properties of this service I noteid it point to a path on the senond server but that path does not exisit anyloner since the EV was uninstalled.
I can see what went wrong I unistalled EV first before removing the services. I guess registery keys now the only options.
Any help will be appreciated
You might have to remove the shopping service entry directly from SQL. Be sure to back up the EV Directory database first.
Tony,
Do you know which database or table I need to remove this entry.
Cheers
That should be the ShoppingServiceEntry table
hi tony,
i am trying to uninstall my EV agent on my sharepoint server, when i click uninstall halfway is almost success but until when it try to stop some services before it continue the uninstall process, the services is Windows Management Instrumentation (WMI)....so how can i remove my EV agent from my sharepoint server, pls help me...TQ
i still unable to uninstall the EV agent because this Windows Management Instrumentation (WMI) services cannot be stop...help me please