Backup & Recovery

Issues with SRT creation:-

  1. Issue 1:-

Environment:-

Oralce Linux 6.7 as boot server

Netbackup verson 7.6.1.1.

ERROR:-

3PPCD CD ISO is giving the Permission denied error

/nbu3pp/bmr-verchk.sh: Permission denied

Error Message:-

    The following media is required:

   Symantec BMR Third-Party Products CD (3PPCD)

Please load the media now.

Load media from (? for help) [/dev/cdrom] : /nbu3pp

sh: /nbu3pp/bmr-verchk.sh: Permission denied

V-125-657 This program is too old or incompatible with the media.

The following media is required:

    Symantec BMR Third-Party Products CD (3PPCD)

Please load the media now.

Load media from (? for help) [/dev/cdrom] :

Reason:-

Downloaded ISO images files are not Owned by root user, copy these files to another folder to get the root owership on these files to resolve the issue.

BMR1.png

Solution:-

 Copy these files to another folder to get the root owner ship on these files and use the new path in SRT creation to resolve the issue.

BMR2.png

  1. Issue 2:-

Environment:-

Oracle Linux 6.7 as boot server

       Netbackup version  7.6.1.1.

ERROR:-

Below error after providing the Symantec BMR Third-Party Products CD path

V-125-50 cannot extract file "/usr/sbin/lsusb" from RPM "/usr/openv/netbackup/baremetal/server/data/media/x86_64-RHEL-67272/usbutils.rpm"

V-125-39 caught exception: runtime error in srtPlat.cpp:ExtractRpmFiles()

[Error] V-125-267 Cannot prepare boot files for this SRT.

Reason:-

usbutils rpm is not installed in boot servers, install the missing rmp to resolve this issue.

Solution:-

Make sure usbutils rpm is installed on the boot server, if not install the rpm in boot server and try the SRT creation again.

BMR3.png

 

 

  1. Issue 3:-

Environment:-

Oracle Linux 6.7 as boot server

Netbackup version7.6.1.1.

 

Error:-

Adding netbackup setup to SRT is falling as it is not able to install the PBX

 

Log file from iso path provided at the time of SRT creation (<ISOpath>/var/tmp/)

[01-18-16-06:20:40] Extracting /var/tmp/VRTSpbx_18327/PBX.tar.gz into /var/tmp/VRTSpbx_18327

[01-18-16-06:20:40] Please wait while installation is in progress...

[01-18-16-06:20:40] Installing/Upgrading private branch exchange on Linux

[01-18-16-06:20:40] Checking for the PBX process...

[01-18-16-06:20:40] rpm -U --nodeps --nopostun --nopreun /var/tmp/VRTSpbx_18327/VRTSpbx-1.5.4.0-0.RH_x86_64.rpm

error: /var/tmp/VRTSpbx_18327/VRTSpbx-1.5.4.0-0.RH_x86_64.rpm: Header SHA1 digest: BAD

error: /var/tmp/VRTSpbx_18327/VRTSpbx-1.5.4.0-0.RH_x86_64.rpm cannot be installed

 

Reason:-

Few lib files from package nss-softokn-freebl is not installed at the time of packages creation in SRT.

Solution :-

Modify file /usr/openv/var/global/createsrt.conf to install all files under Respective OS section and them try creating the SRT again.

nss-softokn-freebl  /usr/lib64/libfreebl3.so /lib64/libfreebl3.so   --> commented under Enterprise Linux 6

 nss-softokn-freebl ALL --> added this line

BMR4.png