Push installation of remote agent hangs at 50%

[RRE]

Push installation of remote agent hangs at 50%



Exact Error Message
Push.log error message

ERROR retrieving registry string: 2147483650, SOFTWARE\Symantec\SymcInstall, Action Data

ERROR: Win32



pic 1




Solution

* Go to the following directory  "program files\symantec\backup exec\Agents\Raws32" & setup.exe will be missing







- Copy setup.exe present in RAWS32 folder from Backup Exec  DVD/CD or other installation source to RAWS32 folder in Backup Exec media server's installation folder

- Try Push installation of remote agent for windows server & it will be successful
 

[CraigV]

Hi there,

This isn't necessarily an issue. It happens all the time. I personally only do the local install if I have an issue. Other than that, letting the push-install run its course is fine with me.

Craig

[RahulG]

refer the following document

http://www.symantec.com/business/support/index?page=content&id=TECH129911