Backup & Recovery

Symptoms

SAP HANA restore can't be initiated from SAP HANA Studio  and no restore job appears in Java Console. 

Diagnosis

15:10:40.666 [1349] <16> VxBSAGetPolicyInfo: ERR - GET_POLICY_INFO request returned: 247 <the specified policy is not active> 
15:10:40.666 [1349] <4> get_Policy_Methodtype: System detected error, operation aborted. 
15:10:40.666 [1349] <4> backint_process_parm_file: ERROR - Failed to get the policy method type: SAP_HANA_TEST 

Solution

You need to activate the original policy or create a new and add the client.

Contributors