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Knowledge Base Articles

Restore backup exec tape with Netbackup

    Steps to restore backup exec tape with netbackup 1. Insert tape inthe drive with wright protected. 2. Run command to add media id C:\Program Files\Veritas\Volmgr\bin>vmphyinv.exe -u 0 -h fhdcbkpsrv02 Proposed Change(s) to Update the Volume Config...

How to Upgrade NBU to 7.5.0.x

I often get asked by customer/clients how to upgrade NBU to 7.5 after hearing all the scary things about database migrations in 7.5. I also often that nobody wants to read the entire upgrade guide and are most of the times happy to do the "Next, Next...

My BE 2010R3 --> 2012 Upgrade Experience

I hope this will help out other users and also the Symantec tech support team: I would like to preface this by saying that I have been working on trying to get BE2012 installed on my system since it came out.  I waited for SP1 with abated breath hop...

Quick Guide to Setting up logs in NetBackup

  Firstly, many thanks to Marianne for her input into the below details.   The purpose of this post is to provide a single location for info to be able to set up logs. The details below are just about the shortest version I can make, that still c...

mph999 by Level 6
Employee Accredited
  • 15988 Views
  • 6 comments
  • 16 kudos

Troubleshooting Email Notifications in Backup Exec

Troubleshooting email notifications has been a mysterious task for a lot of Backup Exec users. Many of us wonder how/where to start troubleshooting email notifications.  Once email notifications are configured in Backup Exec and enabled in Job proper...

SuperBrain by Moderator
Employee Accredited
  • 16185 Views
  • 1 comments
  • 6 kudos

Making your life easier with NetBackup

    This entry is intended to cover a number of issues that I see time and time again with members posting questions on the forum, and from my experience as a NBU TSE.   The advice below is intended ...   (1) To make your life easier (2) To assist in...

mph999 by Level 6
Employee Accredited
  • 2141 Views
  • 9 comments
  • 16 kudos

Netbackup SLP Backlog Report and Troubleshooting

                To troubleshoot an SLP Backlog first we need to define what a backlog is: Mainly is data that it hasn’t been duplicated to a second or N-Destinations configured under the SLP. i.e.:                 SLP Name: SLP_C1-1week-MedA-disk1-...

Omar_Villa by Level 6
Employee
  • 17285 Views
  • 34 comments
  • 16 kudos

Tape Statistics Explained

When you click on the Media tab and then click on a tape media, you will see a screen which looks like this   Let's look at some of the more interesting information and what you should do with them. Creation Date (first column) - This is the date th...

pkh by Moderator
   VIP    Certified
  • 1035 Views
  • 1 comments
  • 5 kudos

Why is my job not appending data to my tapes?

Question: Why is my job not appending data to my tapes?   Answer:  There are a couple of reasons why jobs do not append data to tapes.   1) The job is set to overwrite.   To append data to tapes, the job must be set to either of the two append option...

pkh by Moderator
   VIP    Certified
  • 2601 Views
  • 7 comments
  • 6 kudos

Basic hardware troubleshooting when indicated in failed jobs

This article is mainly aimed at users who are new to backups and hardware, and have no experience in troubleshooting issues with backups. There are a number of steps to follow, and these are the more common issues that are experienced when hardware i...

CraigV by Moderator
Partner    VIP    Accredited
  • 226 Views
  • 0 comments
  • 5 kudos

Error code 156 - How to.

Check this on client: Check on the event viewer (system and application) for event id related with VSS errors and take note of them.Check the services, look for the Microsoft shadow copy provider and volume shadow copy and restart both of them.Open a...

Restore I : Redirect Restore SQL Database to Another machine

This is my first article on symantec connect. Many people know how to backup data, file but when their server goes down they don't know how to restore the database, and email at that time. I think we need to study further on the restore solution. Thi...

Deleting (Cleanup) many Alerts if GUI is Slow

Hi Folks, let me talk about a Problem I have found at a Customer Site. What this Customer see, is that the BE GUI is slowing down and BE Services also starting slow. If for example changing Job Properties Devices, the respond is very slow. There is...

Armin_Kerl by Level 3
Partner Accredited
  • 1063 Views
  • 0 comments
  • 0 kudos

NetBackup LiveUpdate Configuration and LUA installation

Here is a sure fire way of installing NetBackup LiveUpdate on the system of your choice. The master server used with these procedure is Solaris 10 SPARC. First things first, you need to create a folder. In order for the windows machines to work as w...

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