cancel
Showing results for 
Search instead for 
Did you mean: 
Articles
Insights Knowledge Base Articles
cancel
Showing results for 
Search instead for 
Did you mean: 

Knowledge Base Articles

EV 7 to EV 8 - Upgrade Plan

Dear All, As you all know that EV 8 has been launched and has much more tweaks and enhancements. Attached within is the EV upgrade plan for all of them looking for upgrading their archival infrastructure from EV 7 to EV 8 - latest version. Happy ...

Deepak_W by Level 6
Partner Accredited
  • 358 Views
  • 0 comments
  • 0 kudos

EV Dashboard 0.13 available for download.

It is now possible to use the EnterpriseVaultDirectory, through EV Dashboard to give you Mailbox Aliases and Exchange Legacy DNs. I forget which third party tool uses these, however this should be useful to have at hand. EV Dashboard – Uploaded and ...

Using Event Triggers

A few days I was working on an issue with Support, and we came up with a neat way of doing "things" based on what happens in the event log on a server.  This article describes how you can use a Windows XP / Windows 2003 tool called eventtriggers to d...

Technotes Published as of 18/09/09

Technotes Published as of 18/09/09   Enterprise Vault for Microsoft Exchange   303493  Shortcuts are not displayed when calendar items are archived. 287853  A5 MSMQ consistently has a number of items left in the queue and the number of items in the q...

EVNoodles by Level 4
Employee
  • 207 Views
  • 0 comments
  • 4 kudos

EV Outlook Add-in on Windows 2008 x64 Terminal Server

Whilst it is not officially supported, I'd like to share my recent testing with the EV 8 SP 2 Outlook Add-in on a Windows 2008 x64 Terminal Server.  Hopefully the steps will allow other people to try this neat way of accessing Outlook + archived item...

Technotes Released as of 04/09/09

Enterprise Vault for Microsoft Exchange 301849   When attempting to access pages through the EnterpriseVault Virtual Directory, users are prompted for authentication even if Integrated Windows Authentication (IWA) is selected. 273162  Understanding t...

EVNoodles by Level 4
Employee
  • 180 Views
  • 0 comments
  • 3 kudos

How to remove an EV Server from your site

How to remove an EV Server from your site There may come a time where you want to decommission or remove an EV Server from your environment.  This has come up a few times on the Forum so I decided to document the steps to help you avoid the pitfalls...

TonySterling by Moderator
Partner    VIP    Accredited Certified
  • 3772 Views
  • 14 comments
  • 7 kudos

Using Display Items Using OOM

As many people will know the Enterprise Vault Outlook Add-in uses the Exchange Client Extensions to display archived items when you double click on them in the Outlook interface.  In other words.. the dreaded forms. Over the many releases of the Ente...

Technote released 21st August

Enterprise Vault for Microsoft Exchange 322782 Accessing the Vault Usage Report for Enterprise Vault 8.x               327011 Event ID 3188: An error occurred performing a request to synchronize the mailbox is recorded in the Enterprise Vault Eve...

Problems with Discovery Accelerator due to signed assemblies.

In Enterprise Vault 8 Symantec has followed Microsoft's recommendation to only use signed executable and DLLs to allow authenticity checks that are more reliable than Heuristic based malware detection. On some customers builds this could lead to to ...

Wayne_Humphrey by Level 6
Partner Accredited Certified
  • 480 Views
  • 0 comments
  • 12 kudos

Technotes released 17/08/09

Enterprise Vault for Microsoft Exchange 325356 When opening a archive item using OWA 2007 a warning banner is displayed You are being redirected to http://evsite.local/EnterpriseVault/Viewmessage.asp?vaultid=1E..... This Web site may not be tru...

Technotes released 07/08/09

Enterprise Vault for Microsoft Exchange 320809 Under some circumstances, users whose SMTP address contains an apostrophe could not retrieve archived items via Outlook Web Access (OWA) 310653 The Close button in Archive Explorer does not...

Technotes released 31/07/09

TechNotes of the Week Enterprise Vault 2007 SP6 has released! Symantec Enterprise Vault, Compliance Accelerator, Discovery Accelerator 2007 Service Pack 6 (SP6) - Release Details Enterprise Vault for Microsoft Exchange 321456 PST Migration and N...

EV - The learning Curve

EV The learning Curve I have written this article as it covers all the points I wish were made available to me when I started to support our Enterprise Vault environment. Maybe a lot of these topics are covered in the basic EV training; however in t...

Performance Troubleshooting Guide - Part 2

This is the second of two articles discussing performance troubleshooting techniques ... Types of Hang I put hangs into two categories : 100% CPU usage0% CPU usage The data to gather for these types of issue is largely the same, as you will see. T...

Performance Troubleshooting Guide - Part 1

This is the first in series of 2 guides to take you through some general performance troubleshooting steps that I've gathered over the last 8-9 years supporting Enterprise products for two popular, large software vendors. I'd welcome anyone's though...

Technotes released 24th July

Enterprise Vault for Microsoft Exchange 328215 Symantec Enterprise Vault 8.0 Service Pack 2 (SP2) - Administrators Guide 328438 Symantec Enterprise Vault 8.0 Service Pack 2 (SP2) - Deployment Scanner Guide 328439 Symantec Enterprise Vault 8.0 Serv...