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Technotes published 17th July

Enterprise Vault for Microsoft Exchange 294516 Where is the Storage Expiry Report generated? 322930 Messages are awaiting backup after full backup has been completed. 290680 Supported upgrade paths for Enterprise Vault (EV), Compliance Accelerator...

Whitepaper: FSA Reporting Deployment Guidelines

An updated FSA reporting document FSA Reporting deployment guidelines This document includes the following topics: ■ About FSA Reporting deployment ■ Assumptions, notes, and recommended settings ■ Deploying FSA Reporting with NTFS file servers ■ De...

Whitepaper: Troubleshooting OWA Extensions

New document released with EV8SP2 Troubleshooting OWA Extensions This document includes the following topics: ■ Troubleshooting OWA 2007 Extensions ■ Troubleshooting OWA 2000 and OWA 2003 Extensions ■ Configuration changes on OWA Exchange Servers ■ ...

End User Laptop: Lock it Down in 11 Steps

There are shed loads of stories around data loss, data leakage, mislaid laptops in the news. Not only is it hot news but disclosure of a bit of customer data that has inadvertently been mislaid is fast becoming law – it is already so in the US and no...

GFK by Level 3
Partner Employee
  • 640 Views
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  • 2 kudos

Whitepaper: EV 8.0 File System Archiving

Introduction This white paper is designed to give technical staff, project managers, and file server experts an overview of Symantec Enterprise Vault File System Archiving (FSA). It is not intended to introduce File System Archiving to a non technica...

Technotes published 10th July

Enterprise Vault for Microsoft Exchange 321534 Symantec Backup Exec Agent compatibility with Enterprise Vault 8.0 304193 Configuring Enterprise Vault to work with Exchange 2007 and Outlook Anywhere (RPC/HTTP) 327440 Unable to Delete Other Users Ca...

Whitepaper: Migrating NSF Files into Enterprise Vault

Introduction This paper is intended as an introduction to and discussion of the NSF Migrator functionality within Symantec Enterprise Vault 8.0 or later. It assumes the reader has some experience in using and configuring Enterprise Vault for Domino ...

Technotes published 26th June

Enterprise Vault for Microsoft Exchange 283722 How to change the Vault Service Account (VSA) or reset its password when using Enterprise Vault (EV) for Microsoft Exchange 292866 How to obtain the installation download and license keys for Enterprise...

Discovery Accelerator Reporting

We all know how powerful Discovery Accelerator is and most of us know of it's abilities to search and find data for both our companies legal and compliance teams. For any of the DA users out there that would like to dig deeper into the system to do ...

Liam_Finn1 by Level 6
Employee Accredited Certified
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Help us to help you when logging a support case

Last year, the Enterprise Vault support team devised a process that would eliminate "dead time" when a customer logged a case and an engineer picked it up. The idea was for this to be automatically sent out, via an email, when a support case had been...

Useful tools and applications used for troubleshooting

Troubleshooting Tools When dealing with Enterprise Vault (and any other software application), finding what is going wrong quickly is what we all want to be able to do. To help troubleshoot issues effectively I have created a list of some of the too...

Issues with Backup User account

In EV 8 the documentation has the following: Enterprise Vault backup mode Enterprise Vault lets you place vault stores and index locations in backup mode for the duration of a data backup. Enterprise Vault does not write any data into vault store par...

TonySterling by Moderator
Partner    VIP    Accredited Certified
  • 954 Views
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Using scripts files for dtrace

In V7 of Enterprise Vault we introduced a UI to allow you use the tracing component. When you enable the capability (via Advanced Features in the VAC) when you start the new trace wizard you'll see a list of trace categories. This article is regardin...

SQL Script to Dump SQL Databases

This is a SQL Script that I use on my test system to dump out all of my EV SQL databases to a BAK file and truncate the transaction logs. The only thing that needs to be changed is the location where you would like the BAK files to be created.:- --...

Paul_Grimshaw by Level 6
Employee Accredited Certified
  • 407 Views
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Roles Based Administration with Enterprise Vault 8

Introduction   I wanted to correlate all the various information about Roles Based Administration that is in the Admin Guide and technotes into an article that will make it easier for you to take advantage of this great feature.  I hope you find it u...

TonySterling by Moderator
Partner    VIP    Accredited Certified
  • 2684 Views
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Discovery Accelerator - The Hidden searchable items

All the users that use Discovery Accelerator to search for items within a case know that we can search on emails from or to a user or group of users. We also know that we can search for a phrase or individual words or numbers. We also know we can sea...

Liam_Finn1 by Level 6
Employee Accredited Certified
  • 3029 Views
  • 7 comments
  • 3 kudos