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Knowledge Base Articles

The Old and New; The Difficulties of Keeping Up To Date

IT investment into software and hardware inevitably fluctuates over time. This has been the case in recent years, with many organisations having to choose carefully what to invest money in, and what to perhaps leave behind, running an older version o...

New EV 11.0.1 eLearning available now

New Enterprise Vault 11.0.1 What’s New eLearning is now available.... Enterprise Vault 11.0.1 What’s New (1 of 7) – Overview (5 mins) This module presents an overview of the updates and new features in Enterprise Vault 11.0.1. Details for the ne...

Andy_Joyce_VERI by Level 6
Partner Employee Accredited
  • 2159 Views
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Scheduling your mailbox archiving

When implementing Enterprise Vault for Exchange Server archiving a question often arises in the design phase relating to when scheduled archiving should take place.  There are many different schools-of-thought when it comes to picking the ‘right’ tim...

Five Questions To Ask About Your Email Archiving Policy

  There are many aspects of an Enterprise Vault Exchange-based Email Archiving Policy. Just a few years ago everything you could want to do was all in one policy, but it has been changed so that there is a desktop part, and an archiving part. There...

Finding the Time to Archive Mailboxes

With the every increasing need to provide 24x7 round the world access to computer systems, online and archived data, a question which is often asked is: When is the best time to do an archiving run across Exchange Mailboxes? In this article I’ll wa...

Testing Your Enterprise Vault Environment

A lot of the time people might think that testing an environment, any environment, is something that the software company itself should be doing. This to some extent, is right. And to some extent it’s wrong. In this article we’ll see five different c...

Enterprise Vault and Options Relating to Local Data

Do you worry about Enterprise Vault having local data on each persons workstation? Do you already have an environment where PST files are not allowed, and the data from them have been ingested into Enterprise Vault? But what about Enterprise Vault r...

Replicating Enterprise Vault Data

There are a few products on the market that deal with software based replication of data, ones that spring to mind are: DoubletakeNetApp SnapMirror There is at least one other, as we'll see.  In this article though I want to step back a little bit an...

Wayne_Humphrey by Level 6
Partner Accredited Certified
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Locating PST files everywhere

Something that comes up in every PST Migration is the issue of ensuring that PST files are located everywhere that users might be using them. In this article I'll describe some different techniques which can be used to find PST files across the whole...

Wayne_Humphrey by Level 6
Partner Accredited Certified
  • 1268 Views
  • 2 comments
  • 5 kudos

Planning PST Migration - Getting User Buy-in

One of the most important aspects of changing things for end-users of technology in a corporate environment is involving users in the process.  In this article I'll explore some of the ways that users can be involved in a PST Migration, not that you ...

Wayne_Humphrey by Level 6
Partner Accredited Certified
  • 500 Views
  • 0 comments
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Troubleshooting a mailbox that will not archive in Enterprise Vault

One of the most common questions asked by Enterprise Vault administrators on the Symantec Connect forums is: “Why does this mailbox not get archived?”. There are many different reasons why the mailbox may not be archiving, and in this article we'll g...

Wayne_Humphrey by Level 6
Partner Accredited Certified
  • 12256 Views
  • 6 comments
  • 2 kudos

How to open an archived item

Opening an Exchange/Outlook email which has been archived by Enterprise Vault might to some people seem like the simplest of things to do in the entire universe, with Enterprise Vault.  There are a number of different things at play though, so in th...

Wayne_Humphrey by Level 6
Partner Accredited Certified
  • 5942 Views
  • 2 comments
  • 1 kudos

Clearwell High Level Overview Diagram

Hi all I'm pleased to announce the availability of a Visio poster detailing Clearwell High Level Components. In the Zip file you will find both JPG and Visio formats. Regards Dan

Dan_Strydom by Level 4
Employee Accredited Certified
  • 533 Views
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Donation Based Email Archiving

  In some email archiving circles you might hear the phrase 'Donation based archiving'.  In this article I'll explain what this means, and how it can effect the Enterprise Vault email archiving deployment.   Essentially, donation based email archivi...

Wayne_Humphrey by Level 6
Partner Accredited Certified
  • 743 Views
  • 2 comments
  • 3 kudos

7 Tweaks to make to your Enterprise Vault today

    Enterprise Vault, as we all know, is a highly customizable beast. At times the amount of customization can seem daunting, but in this article I'll share with you 7 tweaks you can make to Enterprise Vault today.  These tweaks cover a variety of c...

Wayne_Humphrey by Level 6
Partner Accredited Certified
  • 491 Views
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New EV Whitepaper: Archiving NFS File Systems

I’m pleased to announce the availability of a new whitepaper (attached) on our new Unix/NFS file archiving solution. Written by Evan Barrett (EV Technical Field Enablement), with input from Vault Solutions and PM, this document provides details of ho...