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Knowledge Base Articles

Veritas Data Insight 6.0 Documentation Available

Veritas Data Insight 6.0 product guides are now available on the Veritas Technical Support site and the SORT documentation page. The Veritas Data Insight 6.0 documentation set includes the following manuals: Release: 6.0Release NotesVeritas Data Ins...

Rod_p1 by Level 6
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Veritas Data Insight 5.2 Documentation Available

Veritas Data Insight 5.2 product guides are now available on the Veritas Technical Support site and the SORT documentation page.The Veritas Data Insight 5.2 documentation set includes the following manuals:Veritas Data Insight Release NotesVeritas Da...

Veritas Data Insight 5.1 Documentation Available

Veritas Data Insight 5.1 product guides are now available on the Veritas Technical Support site and the SORT documentation page.The Veritas Data Insight 5.1 documentation set includes the following manuals:Veritas Data Insight Release NotesVeritas Da...

Enterprise Vault, OWA "the archived item is currently unavailable"

Merhaba , Bugün yaşadığım bir problemi ve çözümünü paylaşmak istiyorum. Aslında problemler pek sevilmez ama bunun çözümüne bakarsanız hoşunuza gidecektir :) Danışmanlık hizmeti verdiğim bir müşterimiz OWA'dan arşivlenmiş e-mail'lere erişmek istedi...

Baris_A by Level 4
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Outlook Anywhere ve Enterprise Vault Add-in Kısıtlaması Hakkında

Merhaba , Yapınızda Outlook Anyhwere kullanıyorsanız, kullanıcılarınıza gerekli EV eklentisini kurmuş olmanıza rağmen kullanıcılarınız Outlook'ta Enterprise Vault tab'ını göremiyor olabilirler. Gerekli düzenlemeyi aşağıdaki şekilde yapabilirsiniz. B...

Baris_A by Level 4
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Exchange Server 2010 CAS Proxy ve Enterprise Vault Web servisleri

Merhaba; Exchange Server 2010 organizasyonunda, Client Access sunucusu gelen isteğe cevap verirken organizasyon içindeki bir diğer Client Access sunucusu için proxy olarak hareket edebilir yada isteği ona redirect edebilir.Bu durumlar, birden fazla C...

Baris_A by Level 4
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Enterprise Vault 10 MS Office Outlook Add-in log 'ları

Merhaba, Enterprise Vault’un Outlook eklentisi ile ilgili hata denetimi yapmak isterseniz TEMP klasörü altına oluşturulan log dosyalarını kullanabilirsiniz. İşletim sisteminde temp klasörünün nerede tutulduğu görmek için aşağıdaki ayara bakabilirsini...

Baris_A by Level 4
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Troubleshooting a mailbox that will not archive in Enterprise Vault

One of the most common questions asked by Enterprise Vault administrators on the Symantec Connect forums is: “Why does this mailbox not get archived?”. There are many different reasons why the mailbox may not be archiving, and in this article we'll g...

Wayne_Humphrey by Level 6
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Install and Verify the Journal Connector.

Journal Connector : The Journaling Connector is component of Compliance Accelerator collects a random sample of messages sent to the Enterprise Vault archive of a Microsoft Exchange journal mailbox or Lotus Domino journaling database. If an organizat...

EV_Ajay by Level 6
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Possible causes of the Journal Connector to stop journaling.

Possible causes of the Journal Connector to stop journaling :   Cause 1 : Two or more Compliance Accelerator Customers exist in the environment, where these Customers share the same Compliance Accelerator Configuration database AND more than 1 Custom...

EV_Ajay by Level 6
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How to remove Legal Hold Errors from DA Cases.

  How to remove Legal Hold Errors from DA Cases.   Step 1 :   Get the CaseID for the Colum “Errors” in above Screenshot. Select * from tblCase where StatusID = 20   Step 2 :   Check counts in tblLegalHoldSummaries Select * from tblLegalHoldSummarie...

EV_Ajay by Level 6
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Troubleshooting SQL Performance and EV

Using SQL Profiler and PerfMon to troubleshoot Resource Issues   Several days ago I was asked by a user as to whether I knew of any issues regarding high I/O on the SQL Server after upgrading Enterprise Vault, the simple answer is that I don’t know o...

JesusWept3 by Level 6
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Testing BITS

  Introduction Many customers have Vault Cache configured to download all or part of an end-users archive (they have the Desktop Policy set to “Store all Items”). Downloading a large archive or even a subset of it, can take quite some time. Sometimes...