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Knowledge Base Articles

Federal Service for Technical and Export Control (FSTEK)

The Federal Service for Technical and Export Control (FSTEK) certification is required in order to sell information security systems in Russia. The regulations covering these requirements were  introduced by the Russian government  in July 2011. Th...

Common Criteria

Common Criteria The international Common Criteria Recognition Arrangement (CCRA) brings together 26 nations who agree to accept a unified approach to the evaluations of information technology products and protection profiles for information assura...

Federal Identity, Credential and Access Management - FICAM

Federal Identity, Credential and Access Management (FICAM) Trust Framework Solutions (TFS) The FICAM TFS (http://idmanagement.gov/trust-framework-solutions) is the federated identity framework for the U.S. Federal Government. It includes guidance,...

FedRAMP

Federal Risk and Authorization Management Program (FedRAMP) Symantec ProductStatusSymantec Validation and Identity Protection (VIP)In Progress The Federal Risk and Authorization Management Program, or FedRAMP, is a government-wide program (www.fe...

UK Cyber Essentials

UK Cyber Essentials Background:  From 1 October 2014, the UK government has made it mandatory that all suppliers bidding for certain sensitive and personal information handling contracts to be certified against the Cyber Essentials scheme. The s...

Global Certification Management Program Office

Symantec's Global Certification Management Program Office As part of the Symantec CTO Organization/Security Technology and Response (STaR) Department, a key responsibility is to oversee, maintain, and enhance through best practices employed our Sy...

Office of Public Sector Compliance - OPSC

The Office of Public Sector Compliance provides support, education, and communication to foster a culture of compliance and to enhance our collective ability to sell confidently into the public sector. VPAT™ (Voluntary Product Accessibility Templa...

FIPS 140-2 Requirements

Reasons for Obtaining the FIPS 140-2 Validation There are many reasons why a product requires FIPS 140-2 validation, and the compelling one is regulatory.  FIPS 140-2 evaluation is required for sale of products implementing cryptography to the Fed...

FIPS 140-2 Product Status

FIPS 140-2 Federal Information Processing Standard 140-2 (FIPS 140-2) validation is important to any vendor selling cryptography to the Federal market space. If your IT product utilizes any form of encryption, it will likely require validation aga...

Corporate Responsibility in a Connected World

Symantec protects the world’s people and information by conducting our business with a commitment to ethical operation, promoting a diverse and inclusive workplace, practicing sound environmental management and investing in positive social impact a...

Customer Social Responsibility FAQs

Symantec protects the world's people and information by conducting our business with a committment to ethical operation, promoting a diverse and inclusive workplace, practicing sound environmental management and investing in positive social impact ...

Representations & Certifications

FAR and DFAR Representation and Certification Report Return to the Office of Public Sector Compliance Return to the Customer Trust Portal

randy_sefcik by Not applicable
Partner Employee
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Frequently Requested Information

This page contains our most frequently requested public facing documentation.  Users that have accepted our Non-Disclosure Agreement (NDA) may access confidential data such as ISO/IEC 27001 certifications, SOC reports and evidence of insurance on o...

BCS Kick off - Your Welcome Pack

*** THIS IS A TEST POST- PLEASE IGNORE *** Dear xyz Customer,         You will find here your BCS welcome pack that includes the following: - Quick Referrence Card - Kick Off presentation - BCS  Deliverables - MySymantec Guide Please take time to rev...

Ziyad by Not applicable
Employee Accredited
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How to split your solution

As a result of numerous requests from users, a new feature has been introduced to Symantec Connect to allow users to mark multiple answers as the solution.  Previously, users can only mark one answer as the solution.  To split the solution among a nu...

pkh by Moderator
   VIP    Certified
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How to Create a Video

No matter what type of content you want to post on Symantec Connect, you use the Create Content feature and complete the same basic steps. For some types of content—such as videos—you must complete a few extra steps, but as you will see, the intuitiv...

How effective incident management retains market share

This paper discusses the need for business continuity practitioners to make incident management a focal element of their programme.  Particularly during the first few minutes and hours of a business disruption, an established incident management meth...