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Conflicts

sarbee123
Level 3

One of the machine picked by the SEPM 12.X as infected one ,I checked the status of that machine locally(SEP Client) which is green saying "your computer is protected ,no problem detected", why it is conflicting 

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Accepted Solutions

sarbee123
Level 3

Is that related to the version of the SEPM

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11 REPLIES 11

_r___
Level 6
Certified

What does it show in the Risk log? Run a full scan to see if it is clean.

sarbee123
Level 3

Nothing in the Risk Logs regarding the instances picked by the SEPM today although they are in  the still infected and newly infected status,

the scan has come out with 0 detections  

_r___
Level 6
Certified

What's the exact sepm/sep version?

pete_4u2002
Level 5
Employee Accredited

get the risk log from SEPM for the client and check for the drive /device(USB) where infection was found.

 

sarbee123
Level 3

Sep version 12.1

and the infection came out of a file inside the local machine not from any external drive 

_r___
Level 6
Certified

What's the exact 12.1 version? I want to see if it could be a bug in an older version.

sarbee123
Level 3

Version: 12.1.671.4971

 

 

pete_4u2002
Level 5
Employee Accredited

"your computer is protected ,no problem detected" this means SEP is running fine. It does not tell about the risk.

no risk found for client from SEPM risk logs?

 

 

sarbee123
Level 3

Noop and the last scan has come up with 0 detections

pete_4u2002
Level 5
Employee Accredited

the version used is old one, can you try upgrading SEPM to the latest version .

 

sarbee123
Level 3

Is that related to the version of the SEPM