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BE Appliance PDDE Account

Hi All, how can i set a password for the pdde account? Eventhough the dedup storage is configured everytime i went to the storage tab for be appliance it always prompts for pdde password, Any advise/suggestions? Thanks, Vince

2 Replies

Vince, it seems like some

Vince, it seems like some configuration issue while setting up the appliance. Try the steps mentioned in the below technote and see if it fixes the issue -

http://www.symantec.com/docs/TECH125339

http://www.symantec.com/docs/TECH124680

i will try to replace it but

i will try to replace it but the pdde account on the properties of the storage is currently grayed out.

I am checking why is it like that, any advise?