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BE Appliance PDDE Account

ecnivnaj
Level 5
Partner Accredited

Hi All, how can i set a password for the pdde account? Eventhough the dedup storage is configured everytime i went to the storage tab for be appliance it always prompts for pdde password, Any advise/suggestions? Thanks, Vince

2 REPLIES 2

Jaydeep_S
Level 6
Employee Accredited Certified

Vince, it seems like some configuration issue while setting up the appliance. Try the steps mentioned in the below technote and see if it fixes the issue -

http://www.symantec.com/docs/TECH125339

http://www.symantec.com/docs/TECH124680

ecnivnaj
Level 5
Partner Accredited

i will try to replace it but the pdde account on the properties of the storage is currently grayed out.

I am checking why is it like that, any advise?