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Backaup exec appliance 3600 CASO

Jonbs
Level 4

Hello,

I have a stage 4 Appliance Backup Exec 3600, all 4 are currently in production with jobs properly, I would like to set one of them as CASE and the other 3 as slaves.

These changes do not mean you have to start again with jobs, no?, Changing the configuration of applainces all information will be maintained, no?

It would follow the steps listed here?

http://www.symantec.com/business/support/index?page=content&id=TECH178278

Regards, and thank you very much.

1 ACCEPTED SOLUTION

Accepted Solutions

CraigV
Moderator
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Hi,

 

Check below for this particular error:

http://www.symantec.com/docs/TECH190394

Thanks!

 

View solution in original post

18 REPLIES 18

CraigV
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Hi,

 

No, you don't need to start by recreating all the jobs at all.

This TN is pretty self-explanatory in how this needs to get done.

What I would suggest though, is getting copies of the Data/Catalogs folder on each appliance BEFORE adding them to the CASO. This gives you a roll-back option.

Thanks!

Jonbs
Level 4

ok, thank you very much, I'll do the tests and I commented as gone to register.

Jonbs
Level 4

Hello, I am trying to install agents on the server administrator and all respond me with an error, it would be necessary to have a rule in the firewall?, I understand that this should already be done, no?

CraigV
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...what sort of error are you receiving? Stop the firewwall and see if the installation completes.

Thanks!

Jonbs
Level 4

If I stop the firewall service lose access to the appliance.

thank!

CraigV
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What is the error you are receiving?

Jonbs
Level 4

Error connecting to the remote computer. Ensurte that the computer is available, has WMI enable, and is not blocked by a firewall, 1603

CraigV
Moderator
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...is there an antivirus installed? If so, turn it off and then try again.

Thanks!

Jonbs
Level 4

no, that will just add the server to the domain of the company, but we have him in an OU where policies do not affect safety.

 

Jonbs
Level 4

would be necessary to enable any option that show you?

reglas firewall.PNG

CraigV
Moderator
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...that 1603 error might be something similar to this:

http://www.symantec.com/docs/TECH128062

http://www.symantec.com/business/support/index?page=content&pmv=print&viewlocale=&id=TECH182651

If this still doesn't help, or isn't relevant, then consider logging a call with Symantec support.

Thanks!

Jonbs
Level 4

One thing first, you must first add the role of backup exec manager server in the appliance that will add to CASO?, And then we add from CASO as symantec remote server?

CraigV
Moderator
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You'd add the CASO option and license to the server/appliance designated as the CASO. From there, add the remote server (which becomes a Managed Media Server - MMS) to the CASO.

Check below for more information:

http://www.symantec.com/business/support/index?page=content&id=TECH60559

Thanks!

Jonbs
Level 4

Sorry so many questions ,

from support they told me to try to run the aggregation of managed from the server itself managed server and has been correct, the only problem is that since CASE I see the historical of jobs, or the jobs, you only see the backup sets, because it could be?, or this is how it would look?

CraigV
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Not sure...post screenshots.

Jonbs
Level 4

forgive the delay, 

I am attaching screenshots, one of the teams manager I get an error when writing to the bbdd.

as you can see from the picture I only see the jobs that were created by the appliance CASE, I see the jobs of managed computers.error bbdd.PNGjob caso.PNG

CraigV
Moderator
Moderator
Partner    VIP    Accredited

Hi,

 

Check below for this particular error:

http://www.symantec.com/docs/TECH190394

Thanks!

 

Jonbs
Level 4

Fixed error bbdd, thanks!

It happens because I can not see the jobs of teams under server administrator CAS0?, Are jobs that had created before mounting CASO.