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Backup Exec 3600 Appliance share option on MMS is disabled

hi,

 

the "share" option when selecting the MMS dedupe storage location under the storage tab is disable. i have total protection license.

 

environment:

Appliance 3600 CASO.

Appliance 3600 MMS.

 

on CASO both storages are visible but when i go to MMS its only local storage is visible.

awaiting asusual support.

regards,

 

1 Solution

Accepted Solutions
Accepted Solution!

Hi, thanks for your support.

Hi,

thanks for your support. i performed factory reset the appliance via usb and reconfigure it as a MMS.

View solution in original post

2 Replies

How is your MMS set up? *

How is your MMS set up?

* Centralised - all data/catalogs centralised on the CASO, and to share devices I am sure this is the setup required.

* Replicated - MMS/CASO share information

* Local - all data/catalogs located on the MMS and CASO simply becomes a reporting tool.

Read below for more information on this...

http://www.symantec.com/business/support/index?page=content&id=HOWTO23395

http://www.symantec.com/business/support/index?page=content&id=HOWTO98940#v53895942

Thanks!

Accepted Solution!

Hi, thanks for your support.

Hi,

thanks for your support. i performed factory reset the appliance via usb and reconfigure it as a MMS.

View solution in original post