Backup Exec 3600 Appliance

[ecnivnaj]

Hi All,

We have a Backup Exec 3600 Applaince, upon updating to SP3 and then restarting we are now encountering issues with the appliance.

For example, we cannot start/enable remote services and even Backup Exec itself. As well as the remote launch of applications.

We can't do anything from the appliance.

Thanks,

Vince

[pkh]

...  then you would need to log a support case with Symantec for them to take a look at the appliance.

[Vishal_Shinde]

Hello Vince,

are you able to reach the appliance web portal?

https://<IP of the Appliance>/Appliance

if so, this page will have a hyper link for the configuration report of the right hand side.

please click on the it and check for any failures and revert back.

Kind regards,
S