Solved: Backup Exec Appliance 3600: Update is not working - VOX

Hey everyone,

the Update functionality on our Applicance 3600 is not working.

I guess it's blocked by our Firewall...

Anyone knows which Server/s and Ports the Appliance needs for the update so I can open them on our Firewall?

Thank you very much, Florian

1 ACCEPTED SOLUTION

Accepted Solutions

Employee Accredited Certified

LiveUpdate needs access to the following TCP ports:

Port 21 (FTP)

Port 80 (HTTP)

Port 443 (HTTPS)

Disable setting "Deferred scanning for files larger than 2MG" in the FTP area of Firewall.

http://www.symantec.com/docs/TECH53376

http://www.symantec.com/docs/TECH49563

View solution in original post

1 REPLY 1

Employee Accredited Certified

LiveUpdate needs access to the following TCP ports:

Port 21 (FTP)

Port 80 (HTTP)

Port 443 (HTTPS)

Disable setting "Deferred scanning for files larger than 2MG" in the FTP area of Firewall.

http://www.symantec.com/docs/TECH53376

http://www.symantec.com/docs/TECH49563