11-12-2013 04:43 AM
Hello All,
I want to check and view licenses when purchase Appliance BE 3600 essentional version.
where can I find the avialble licenses details of my Applinace and view the end of Support date to proceed with renewal.
Thanks and regards,
Layth
Solved! Go to Solution.
11-12-2013 05:53 AM
As a Symantec Partner, you can reach out to Symantec Customer Care.
You will need to provide Customer Id number.
Another option is to request IBR (Install Base Report) via your local Symantec office or Distributor.
11-12-2013 05:10 AM
11-12-2013 05:16 AM
Check the license key certificate that you received with your appliance.
11-12-2013 05:28 AM
Where can I find the License key certificate, I didnt recieve any certificate, I just purchase additional licence for the Second Tape drive and this the only certifacate I recived.
11-12-2013 05:53 AM
As a Symantec Partner, you can reach out to Symantec Customer Care.
You will need to provide Customer Id number.
Another option is to request IBR (Install Base Report) via your local Symantec office or Distributor.
11-13-2013 01:29 AM
Yes Thank You Marianne, I requested the Certificate from Symantec customer care (mobile No: +18007213934) and they will sent the certificate within 24 - 48 hours.
Thanks.