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Backup Exec Appliance 3600

Backup_Admin2
Level 5
Partner Accredited

Hello All,

I want to check and view licenses when purchase Appliance BE 3600 essentional version.

where can I find the avialble licenses details of my Applinace and view the end of Support date to proceed with renewal.

Thanks and regards,

 

Layth

1 ACCEPTED SOLUTION

Accepted Solutions

Marianne
Moderator
Moderator
Partner    VIP    Accredited Certified

As a Symantec Partner, you can reach out to Symantec Customer Care.

You will need to provide Customer Id number.

Another option is to request IBR (Install Base Report) via your local Symantec office or Distributor.

View solution in original post

5 REPLIES 5

CraigV
Level 6
Partner    VIP    Accredited

Hi,

 

Have you checked the site below:

http://licensing.symantec.com/

Thanks!

Marianne
Moderator
Moderator
Partner    VIP    Accredited Certified

Check the license key certificate that you received with your appliance. 

Backup_Admin2
Level 5
Partner Accredited

Where can I find the License key certificate, I didnt recieve any certificate, I just purchase additional licence for the Second Tape drive and this the only certifacate I recived.

 

Marianne
Moderator
Moderator
Partner    VIP    Accredited Certified

As a Symantec Partner, you can reach out to Symantec Customer Care.

You will need to provide Customer Id number.

Another option is to request IBR (Install Base Report) via your local Symantec office or Distributor.

View solution in original post

Backup_Admin2
Level 5
Partner Accredited

Yes Thank You Marianne, I requested the Certificate from Symantec customer care (mobile No: +18007213934) and they will sent the certificate within 24 - 48 hours.

Thanks.