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Backup Exec on window 2003, VVS provider doesn't start

adeelarifbhatti
Level 4

Hi,

 I am using backup exec 2012 (appliance 3600), when I take the backup of a server which is windows 2003, it fails and give me the following error.

- Snapshot Technology: Initialization failure on: "\\Server\System?State". Snapshot technology used: Microsoft Volume Shadow Copy Service (VSS).

V-79-10000-11217 - VSS Snapshot error. The Microsoft Volume Shadow Copy Service (VSS) snapshot failed. Make sure that all provider services and tasks are running. Check the Windows Event Viewer for details.

2nd question,

When I try to upgrade the agent over this server remotely via appliance it gives the following error.

Job started     : Thursday, June 05, 2014 3:26:28 PMJob ended       : Thursday, June 05, 2014 3:27:02 PMFinal error: 0x652 - Another installation is already in progress. Complete that installation before proceeding with this install.
Final error category: Other ErrorsCompleted status: Failed

Actually, I tried to update the agent and it took forever so I cancelled the job and tried again, after that this upgradation problem has started to appear.

Error Code is 652.

1 ACCEPTED SOLUTION

Accepted Solutions

CraigV
Moderator
Moderator
Partner    VIP    Accredited

Hi,


restart the server and try the upgrade again. You can also try reregistering the VSS writers as per the MS TN below:

http://support.microsoft.com/kb/940032

Thanks!

View solution in original post

1 REPLY 1

CraigV
Moderator
Moderator
Partner    VIP    Accredited

Hi,


restart the server and try the upgrade again. You can also try reregistering the VSS writers as per the MS TN below:

http://support.microsoft.com/kb/940032

Thanks!