07-20-2015 03:33 AM
Hi...
Are update BackupExec 15 for the Appliance was released as announced (July 6) ???
I did not get an update :(
Regards
Solved! Go to Solution.
07-20-2015 05:14 AM
The R4 iso that has BE15 is planned to be released 3rd of August. The HF to enable the upgrade will also be published to LiveUpdate on that day or just before.
The howto article for the upgrade will be when published be HOWTO111530
The HF that contains the package that will enable the R3 to R4 upgrade will be TECH230290.
07-20-2015 04:00 AM
...run LiveUpdate and see what it shows.
If it doesn't then log a call with Symantec directly and find out where the upgrade is. You should've been notified via LiveUpdate that an update was available, and you'd then somply follow the upgrade process.
Thanks!
07-20-2015 04:00 AM
Afaik, it wasn't. Let me check internally and i'll post back with an update.
07-20-2015 05:14 AM
The R4 iso that has BE15 is planned to be released 3rd of August. The HF to enable the upgrade will also be published to LiveUpdate on that day or just before.
The howto article for the upgrade will be when published be HOWTO111530
The HF that contains the package that will enable the R3 to R4 upgrade will be TECH230290.
07-20-2015 05:23 AM
BackupBjoern, do you know if the OS will be upgraded to Windows 2012 R2?
07-20-2015 05:33 AM
There are no OS upgrade. Only SCSP, Backup Exec and the OpsCenter code for the WebUI will be updated.
07-20-2015 05:44 AM
Thanks.
Is HF will be available for installation off-line ??? My appliance is not connected to the Internet.
07-20-2015 08:04 AM
Hi Andrzej,
Are you not using the free LiveUpdate Admin for this?
BB
07-21-2015 01:18 AM
My appliance is running in a closed network - did not use LiveUpdate Admin.
HF for updates 2012->2014 downloaded as .exe file.
07-21-2015 02:55 AM
Hi, please give links to this article (HOWTO111530, TECH230290). I didnt found this.
07-21-2015 11:09 PM
Andrzej,
There will be a offline HF available for this. You will need to open a support case to obtain it.
I suggest to you to evaluate the use of LUA and not apply downloaded HF's on the appliance. This way you are only getting BE HF's and not appliance HF's as they are not separately downloadable.
BB
07-23-2015 03:06 AM
Thanks !!!
I have just downloaded and am testing LUA in our environment.
08-03-2015 07:34 AM
Any news on the upgrade to R4? I didn't get any email notification yet.
08-03-2015 10:12 PM
BackupBjoern, what date is important to get an update ??? April 6 / July 6 / August 3 ???
For some of my appliance support expired after July 6 - I thought that I would receive updates for all appliance.
LUA works great :)
A.
08-04-2015 07:02 AM
...the upgrade seems to be available:
https://support.symantec.com/en_US/article.TECH230290.html
Thnaks!