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BackupExec 15 for Appliance 3600

Andrzej_K
Level 3

Hi...

Are update BackupExec 15 for the Appliance was released as announced (July 6) ???

I did not get an update :(

 

Regards

 

1 ACCEPTED SOLUTION

Accepted Solutions

BackupBjoern
Level 4
Employee Accredited

The R4 iso that has BE15 is planned to be released 3rd of August. The HF to enable the upgrade will also be published to LiveUpdate on that day or just before.

The howto article for the upgrade will be when published be HOWTO111530

The HF that contains the package that will enable the R3 to R4 upgrade will be TECH230290.

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14 REPLIES 14

CraigV
Moderator
Moderator
Partner    VIP    Accredited

...run LiveUpdate and see what it shows.

If it doesn't then log a call with Symantec directly and find out where the upgrade is. You should've been notified via LiveUpdate that an update was available, and you'd then somply follow the upgrade process.

Thanks!

VJware
Level 6
Employee Accredited Certified

Afaik, it wasn't. Let me check internally and i'll post back with an update.

BackupBjoern
Level 4
Employee Accredited

The R4 iso that has BE15 is planned to be released 3rd of August. The HF to enable the upgrade will also be published to LiveUpdate on that day or just before.

The howto article for the upgrade will be when published be HOWTO111530

The HF that contains the package that will enable the R3 to R4 upgrade will be TECH230290.

G__Gasp
Level 2

BackupBjoern, do you know if the OS will be upgraded to Windows 2012 R2?

BackupBjoern
Level 4
Employee Accredited

There are no OS upgrade. Only SCSP, Backup Exec and the OpsCenter code for the WebUI will be updated.

 

Andrzej_K
Level 3

Thanks.

Is HF will be available for installation off-line ??? My appliance is not connected to the Internet.

 

BackupBjoern
Level 4
Employee Accredited

Hi Andrzej,

Are you not using the free LiveUpdate Admin for this?

BB

Andrzej_K
Level 3

My appliance is running in a closed network - did not use LiveUpdate Admin.

HF for updates 2012->2014 downloaded as .exe file.

kroligoff1
Level 3

Hi, please give links to this article (HOWTO111530, TECH230290). I didnt found this.

BackupBjoern
Level 4
Employee Accredited

Andrzej,

There will be a offline HF available for this. You will need to open a support case to obtain it.

I suggest to you to evaluate the use of LUA and not apply downloaded HF's on the appliance. This way you are only getting BE HF's and not appliance HF's as they are not separately downloadable.

BB

Andrzej_K
Level 3

Thanks !!!

I have just downloaded and am testing LUA in our environment.

 

G__Gasp
Level 2

Any news on the upgrade to R4? I didn't get any email notification yet.

Andrzej_K
Level 3

BackupBjoern, what date is important to get an update ??? April 6 / July 6 / August 3 ???

For some of my appliance support expired after July 6 - I thought that I would receive updates for all appliance.

 

LUA works great :)

 

A.

CraigV
Moderator
Moderator
Partner    VIP    Accredited

...the upgrade seems to be available:

https://support.symantec.com/en_US/article.TECH230290.html

Thnaks!