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Different Time in WebUI and System Time

Level 3

Good Day.

Symantec Backup Exec 3600
Model: 3600
Version: 3.1.2190.0

I have problem for Different Time in System and WebUI:

In Last year (september 2014) in Russian cleaned Daylight saving (kb 2998527),

But Applince from WebUI not found Updates for this KB 2998527.

I installed manually kb 2998527 for disabling Daylight saving.

Now if i set from WebUI right Timezone and Synhronize from NTP, a see wrong time in WebUI,

and in system time  (in windows desktop) is right .

But Backup Exec starting backups from WebUI Time!


How correct time and timezone in WebUI?





Level 6
Employee Accredited Certified

For the time sync to be correct and same between the WebUI & the system time, a reboot of the appliance is required.

Have you rebooted the appliance and checked ?

Level 3

Yes, i restarted appliance, but problem is not solved

Level 6
Employee Accredited Certified

In that case, I would recommend you to log a formal support case.

Level 4
Employee Accredited

The appliance is only installing security updates as other updates may break functionality. You should not change any settings on the appliance using RDP or other direct connect means. Let me know what the support case number is and i will see what we need to do to correct this.