06-09-2014 02:23 AM
Hi all
i'm having a problem as described in http://www.symantec.com/docs/TECH215556
There's anyway something not so clear to me in the solution, maybe i't just me being dumb....
If i am not wrong i must stop all services, wipe the files into path and restart services, but doesn't make 100% sense to me....english is not my native language so maybe i an not getting it :\
Any hint?
Thanks in advance!
Solved! Go to Solution.
06-10-2014 07:24 AM
Looks like i solved, there's a HotFix for this, not yet in the LiveUpdateCycle, if you are experiencing same problems this this: http://www.symantec.com/business/support/index?page=content&id=TECH217347
Thanks for the support CraigV
06-09-2014 04:11 AM
Edit: also none of the files present in the first path exists in \Backup Exec dir...
06-09-2014 05:47 AM
Hi Paolo,
Yes you would stop all the BE services...if this doesn't resolve your issue, what version of BE are you using, and what is the error message?
Thanks!
06-09-2014 05:53 AM
Hi CraigV and ty for the reply
stopping and restarting services doesn't help, everything worked like a charm before, erros are coming since i recently installed SP4 fro BackupExec 2012 (running on appliance 3600)
Full backups of virtual machine with GRT are done, incrementals fail, all with this error:
The job failed with the following error: Unable to create the virtual disk.
Target machines are all 2008R2
06-09-2014 06:11 AM
...you might actually want to contact Symantec support over this...I've seen a number of issues with SP4 after being installed.
Thanks!
06-09-2014 06:17 AM
I was so afraid of this answer.......i was expecting it lol
Also i don't see any painless way to rollback
06-09-2014 06:24 AM
A lot of the SPs released of late don't offer any sort of rollback. Support is your best option here.
06-10-2014 07:24 AM
Looks like i solved, there's a HotFix for this, not yet in the LiveUpdateCycle, if you are experiencing same problems this this: http://www.symantec.com/business/support/index?page=content&id=TECH217347
Thanks for the support CraigV