i'm having a strange problem with the update of remote agents from CASO to servers. Apparently everything works fine but i can't simply right click and select update when the CASO servers tab display that servers need to have their agent updated.
After dealing enough with it i decided on first step to "manually" update the agent transfering the RAWS32 and doing a manual update. I've done this several times and always had zero troubles back.
Now: the remote server displays the correct version of the agent, but the CASO server tab still warns that agent must be updated. If i try right click and update again i still have the same error: Backup exec cannot connect to the remote server.
I have this issue, suddenly, on 4 servers, they all are DC 2003r2 on their way to be upgraded, but in the meanwhile i'd like to fix...
Solved! Go to Solution.
...have you tried to disable the comms between the MMS and the CASO before doing the push-install?
With the manual installation, have you restarted the RAWS agent on the MMS servers?
tbh i've rebooted, so yes, i have restarted agents and services. Didn't do the first step tho....you mean uncheck the flag communication enabled in the storage tab?
Thanks in advance
Done that, still "cannot communicate with remote server".....and i honestly can't get why :\
Sounds like something messed up on agent side on the remote servers, i just wonder why ONLY on domain controllers....
Looks like the only way is remove and reinstall agents again?
Hi CraigV, yes, there are no gpo about. I just remembered that few time ago a Microsoft update messed up completely our DCs, it was KB3002657
We basically lost all authentications, after some investigation we found this patch rewriting NTLM and we decided to remove it, suddenly everything started working again.
Now i see there's a KB3002657-v2........but cannot uninstall now, must do it out of working period, i'll let you know is this was (again) an issue.