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Unable to connect Liveupdate server

aslam_m
Level 3
Partner Accredited

i Install New Backup exe 2012 Server. with Friesh Windows 2008 r2. no proxoy in my inveronment.

After installing BAckup Exec 2012 Server. i am trying since 2 days for symantecliveupdate for this bakcup 2012 , but i am unable to connect.. allwase saying thankyou Message box. the but those updated are not yet download and install.

those updates are not yet installed in BE2012.

Service Pack1
Hotfix 189571
Hotfix 180964
Hotfix 194470
Hotfix 199866
Hotfix 200433
Hotfix 201596
Hotfix 201596
Hotfix 205111

could any one suggest me this problem.

 

1 ACCEPTED SOLUTION

Accepted Solutions

CraigV
Level 6
Partner    VIP    Accredited

Hi,

 

Download SP2 manually (not available on LiveUpdate yet). This should include all other fixes and new support...

http://www.symantec.com/docs/TECH208600

Once downloaded and installed, push-install to any remote servers you might have.

You might also want to make sure that any firewall running isn't blocking the ports that LU uses, namely: TCP ports 80 (HTTP), 21 (FTP) and 443 (HTTPS). Check the TN below for further information:

http://www.symantec.com/business/support/index?page=content&id=TECH139451

Thanks!

View solution in original post

1 REPLY 1

CraigV
Level 6
Partner    VIP    Accredited

Hi,

 

Download SP2 manually (not available on LiveUpdate yet). This should include all other fixes and new support...

http://www.symantec.com/docs/TECH208600

Once downloaded and installed, push-install to any remote servers you might have.

You might also want to make sure that any firewall running isn't blocking the ports that LU uses, namely: TCP ports 80 (HTTP), 21 (FTP) and 443 (HTTPS). Check the TN below for further information:

http://www.symantec.com/business/support/index?page=content&id=TECH139451

Thanks!

View solution in original post