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Upgrade USB module from Backup Exec Appliance to Backup Exec Appliance 3.0 R3

Ivan87
Level 2
Partner Accredited

Good moning!

I need help. I work in distributer and have Backup Exec 3600 Demo Appliance. How can I to upgradу USB module from Backup Exec Appliance to Backup Exec Appliance 3.0 R3?

My client should reset the appliance to default factory settings after testing.

 

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pkh
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3 REPLIES 3

pkh
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See this document http://www.symantec.com/docs/HOWTO100113

Ivan87
Level 2
Partner Accredited

I have seen this document/

The document contains requirements:

  • Update the existing appliance with all Microsoft Windows updates and Symantec updates and hot fixes before you begin the upgrade process.

  • Ensure that appliance hot fix TECH215884 is applied before attempting to start the upgrade. Without this hot fix, the upgrade cannot be initiated.

    • To verify the hot fix was successfully applied, start the Backup Exec Appliance web UI, log in, and then click Manage > Installed updates.

    • Scroll to the bottom and verify that TECH215884 is listed under Appliance updates.

 

Can I upgrade Backup Exec Appliance without first setting?

pkh
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No