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Upgrading BE 3600 to Backup Exec 2014?

oscarohrling
Level 2

Hi!
When i enter the serial of my BE3600 Appliance, im only getting these files. I want to upgrade my appliance to 2014, what should i do? 

  Backup_Exec_2012_14.0_SP4_Recovery_Disk_32bit_Multilingual.zip 1.3 GB
  Expand All / Collapse All  Backup_Exec_2012_14.0_SP4_Recovery_Disk_64bit_Multilingual.zip 1.5 GB
  Expand All / Collapse All  Backup_Exec_3600_Appliance_EPS_Download_Instructions.pdf 122.7 KB
  Expand All / Collapse All  Backup_Exec_3600_Appliance_EPS_3.0.419_Multilingual.iso.1of5 1.5 GB
     Expand All / Collapse All  Backup_Exec_3600_Appliance_EPS_3.0.419_Multilingual.iso.2of5 1.5 GB
     Expand All / Collapse All  Backup_Exec_3600_Appliance_EPS_3.0.419_Multilingual.iso.3of5 1.5 GB
     Expand All / Collapse All  Backup_Exec_3600_Appliance_EPS_3.0.419_Multilingual.iso.4of5 1.5 GB
     Expand All / Collapse All  Backup_Exec_3600_Appliance_EPS_3.0.419_Multilingual.iso.5of5 1.5 GB
     Expand All / Collapse All  Backup_Exec_3600_Appliance_EPS_3.0.419_Multilingual.iso.cmd 1.6 KB
 

1 ACCEPTED SOLUTION

Accepted Solutions

pkh
Moderator
Moderator
   VIP    Certified

1) Download Backup_Exec_3600_Appliance_EPS_Download_Instructions.pdf and read what it says.

2) Download all the files with names beginning with Backup_Exec_3600_Appliance_EPS_3.0.419_Multilingual.iso and put them into the same directory

3) use a command prompt, go to the directory that you have placed the files and run Backup_Exec_3600_Appliance_EPS_3.0.419_Multilingual.iso.cmd.  This will give you the Backup_Exec_3600_Appliance_EPS_3.0.419_Multilingual.iso

4) upgrade your appliance.  See these documents

http://www.symantec.com/docs/TECH224496

http://www.symantec.com/docs/HOWTO101525

 

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2 REPLIES 2

Gurvinder
Moderator
Moderator
Employee Accredited Certified

Get the BE 2014/Appliance R3 License from the Licensing Team (http://www.symantec.com/support/contact_techsupp_static.jsp) . Use that to download the R3 Image and then refer this document for upgrade http://www.symantec.com/business/support/index?page=content&id=HOWTO100113

pkh
Moderator
Moderator
   VIP    Certified

1) Download Backup_Exec_3600_Appliance_EPS_Download_Instructions.pdf and read what it says.

2) Download all the files with names beginning with Backup_Exec_3600_Appliance_EPS_3.0.419_Multilingual.iso and put them into the same directory

3) use a command prompt, go to the directory that you have placed the files and run Backup_Exec_3600_Appliance_EPS_3.0.419_Multilingual.iso.cmd.  This will give you the Backup_Exec_3600_Appliance_EPS_3.0.419_Multilingual.iso

4) upgrade your appliance.  See these documents

http://www.symantec.com/docs/TECH224496

http://www.symantec.com/docs/HOWTO101525