11-23-2014 09:35 AM
Hi!
When i enter the serial of my BE3600 Appliance, im only getting these files. I want to upgrade my appliance to 2014, what should i do?
Backup_Exec_2012_14.0_SP4_Recovery_Disk_32bit_Multilingual.zip 1.3 GB
Expand All / Collapse All Backup_Exec_2012_14.0_SP4_Recovery_Disk_64bit_Multilingual.zip 1.5 GB
Expand All / Collapse All Backup_Exec_3600_Appliance_EPS_Download_Instructions.pdf 122.7 KB
Expand All / Collapse All Backup_Exec_3600_Appliance_EPS_3.0.419_Multilingual.iso.1of5 1.5 GB
Expand All / Collapse All Backup_Exec_3600_Appliance_EPS_3.0.419_Multilingual.iso.2of5 1.5 GB
Expand All / Collapse All Backup_Exec_3600_Appliance_EPS_3.0.419_Multilingual.iso.3of5 1.5 GB
Expand All / Collapse All Backup_Exec_3600_Appliance_EPS_3.0.419_Multilingual.iso.4of5 1.5 GB
Expand All / Collapse All Backup_Exec_3600_Appliance_EPS_3.0.419_Multilingual.iso.5of5 1.5 GB
Expand All / Collapse All Backup_Exec_3600_Appliance_EPS_3.0.419_Multilingual.iso.cmd 1.6 KB
Solved! Go to Solution.
11-23-2014 06:42 PM
1) Download Backup_Exec_3600_Appliance_EPS_Download_Instructions.pdf and read what it says.
2) Download all the files with names beginning with Backup_Exec_3600_Appliance_EPS_3.0.419_Multilingual.iso and put them into the same directory
3) use a command prompt, go to the directory that you have placed the files and run Backup_Exec_3600_Appliance_EPS_3.0.419_Multilingual.iso.cmd. This will give you the Backup_Exec_3600_Appliance_EPS_3.0.419_Multilingual.iso
4) upgrade your appliance. See these documents
http://www.symantec.com/docs/TECH224496
http://www.symantec.com/docs/HOWTO101525
11-23-2014 06:40 PM
Get the BE 2014/Appliance R3 License from the Licensing Team (http://www.symantec.com/support/contact_techsupp_static.jsp) . Use that to download the R3 Image and then refer this document for upgrade http://www.symantec.com/business/support/index?page=content&id=HOWTO100113
11-23-2014 06:42 PM
1) Download Backup_Exec_3600_Appliance_EPS_Download_Instructions.pdf and read what it says.
2) Download all the files with names beginning with Backup_Exec_3600_Appliance_EPS_3.0.419_Multilingual.iso and put them into the same directory
3) use a command prompt, go to the directory that you have placed the files and run Backup_Exec_3600_Appliance_EPS_3.0.419_Multilingual.iso.cmd. This will give you the Backup_Exec_3600_Appliance_EPS_3.0.419_Multilingual.iso
4) upgrade your appliance. See these documents
http://www.symantec.com/docs/TECH224496
http://www.symantec.com/docs/HOWTO101525