While Upgrading to 2014

[adeelarifbhatti]

Hi All,

 I wanted to know while upgrading the Backup Appliance 3600R2, how does the upgradation process upgrade the agents on different Servers ? Or do I need to do it via Backup Exec Console after upgrading to 2014 ?

The thing is that many of the servers were installed agents via Backup Exec Console, some of them do not respond now / are down for some days ! So if the upgradation of appliance to 2014  upgrade the agents, would it not delay the process/cause problems as it will try to find the server for upgrading the agent ?

Regards

[CraigV · Accepted solution]

Hi,

So once you've upgraded the appliance, make sure the latest BE 2014 service pack (SP1) is installed via LiveUpdate.

Then ensure that any patches after SP1 are also installed via LiveUpdate. Once this is done, you can do a push-install of the remote agent to your remote servers. This might require a restart so plan for this.

If you have a firewall on the remote servers, make sure port 10000 is open, and during the upgrade on the remote servers, consider disabling any AV to ensure that it doesn't block the process.

Thanks!