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backup exec 3600 appliance r3 management services cannot start and no privilege to access BEDB

Dear,

I have installed 2 x backup exec appliance 3600 r3 version. 

After installed a backup exec appliance, it is working porperty. However, management service account is changed to domain account when joined to domain, then I cannot login to console, and shown the error message as please restart the management services. I tired to change the management services account to local system, return back normal.

Then the another problem is coming, when I promot a CAS and MMS, store in MMS deduplicate disk is disappear. I tired to import the dedp disk, failed to import and prompt the error message: server do not have privilege to access the BEDB. 

I am following the error message, open the BEutility and grant the access right for the MMS on this MMS host, dedp disk can import now. 

Finally, I would like to share the disk from CAS to MMS in order to perform the dudplicate operation, both cannot be shared.

Please give me the suggestion how to fix it, or any hotfix is coming to release.

thanks!

Kelvin

1 Solution

Accepted Solutions
Accepted Solution!

Hi,   Your best bet is to

Hi,

 

Your best bet is to start by checking out the documentation below, as it will probably help in assisting you to fix this.

http://www.symantec.com/business/support/index?page=content&id=DOC4613

http://www.google.co.za/url?sa=t&rct=j&q=&esrc=s&source=web&cd=5&cad=rja&uact=8&ved=0CDIQFjAE&url=ht...

Sorry for the long second link! This is the Admin Guide.

Thanks!

View solution in original post

1 Reply
Accepted Solution!

Hi,   Your best bet is to

Hi,

 

Your best bet is to start by checking out the documentation below, as it will probably help in assisting you to fix this.

http://www.symantec.com/business/support/index?page=content&id=DOC4613

http://www.google.co.za/url?sa=t&rct=j&q=&esrc=s&source=web&cd=5&cad=rja&uact=8&ved=0CDIQFjAE&url=ht...

Sorry for the long second link! This is the Admin Guide.

Thanks!

View solution in original post