in my environment i have two backup exec 3600 R2 appliances. one is CASO and other is MMS. i want to upgrade it to backup exec 2014 R3. i need your suggestion which appliance i go to upgrade first CASO or MMS?
Symantec Best Practice is always to update the CASO first, be it patch level, service pack or upgrade to a new version.
Do the CASO, patch with BE 2014 SP1 and any subsequent patches, and then upgrade the MMS and do the same.
i am following its artical for upgrade http://www.symantec.com/business/support/index?page=content&id=HOWTO100113
but unable to find the "upgrade-appliance" cmdlet on shell.
FYR i attached the screenshort
...looks like you forgot a step in the Upgrade-Appliance section as per that TN...
Upgrade-Appliance -NetworkSharedPath <-- ie Domain\ApplianceName
Check the image that is included in the TN which shows what it should look like.
backup exec appliance 3600 R2 version is 3.0.422.0 but i m unable to get the command "Upgrade-Appliance".
if you know the other way to download the HF rather then complete live update then guide me how i seprately download that HF.
LiveUpdate is the preferred way to install the hotfix. If LiveUpdate fails to install the HF, then follow this LB - http://www.symantec.com/business/support/index?page=content&id=TECH224496
The hotfix is needed for the appliance to know the command "upgrade-appliance"
if you are unable to get the HF I would open a case at symantec.
some considerations to take in count:
use the remote powershell not from windows 8 or windows2012, this powershell version is to recent for the appliance.
the following command needs also some special attention:
enter-pssession -computername <MUST be the FQDN> (ip-address will not work) -credentials <must be the 'appliance administrator'> (backupexec service account or domain admin will not work) -configuration appliance
if you launch this command from a supported powershell version and the HF is installed and you run the upgrade with the installation on local disk or USB it should work.
I think in caso and mms environment u have to first break communication between the two.
Or if the storage is shared between the two.
Take caso first. Follow the tech artical http://www.symantec.com/docs/HOWTO100113.
from the screenshot i just see an ip address, you need to provide ip address\share.
And, you must always at least disable communication to MBES on the CAS or at best stop the services on the MBES before any upgrade,update or patch!
from thw windows power shell of remote computer i am login to appliance CASO via local administrator, once connected i type the command upgrade-appliance "usb/network" both options i tried, then given them domain user login and next local administrator login the last shared screenshort show you the authentication error .
now i first login as a domin user via windows powershell, type upgrade=appliance -networksharedpath \\ip\s, provide domain user again provide domain user this time error change memory size power shell issue. i check the properties of powershell same setting as mentioned in TN. for your reference i attached the screenshort.