in my environment i have two backup exec 3600 R2 appliances. one is CASO and other is MMS. i want to upgrade it to backup exec 2014 R3. i need your suggestion which appliance i go to upgrade first CASO or MMS?
The hotfix is needed for the appliance to know the command "upgrade-appliance"
if you are unable to get the HF I would open a case at symantec.
some considerations to take in count:
use the remote powershell not from windows 8 or windows2012, this powershell version is to recent for the appliance.
the following command needs also some special attention:
enter-pssession -computername <MUST be the FQDN> (ip-address will not work) -credentials <must be the 'appliance administrator'> (backupexec service account or domain admin will not work) -configuration appliance
if you launch this command from a supported powershell version and the HF is installed and you run the upgrade with the installation on local disk or USB it should work.
from thw windows power shell of remote computer i am login to appliance CASO via local administrator, once connected i type the command upgrade-appliance "usb/network" both options i tried, then given them domain user login and next local administrator login the last shared screenshort show you the authentication error .
now i first login as a domin user via windows powershell, type upgrade=appliance -networksharedpath \\ip\s, provide domain user again provide domain user this time error change memory size power shell issue. i check the properties of powershell same setting as mentioned in TN. for your reference i attached the screenshort.