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Backup exec.cloud agent

andrademac
Level 3
Partner Accredited

My backup exec.cloud agent is displaying the error: "The backup agent is operating with a stale data encryption passphrase", The uninstall and reinstall process didn´t work. I don´t remember I had had a encryption passphrase.

 

1 ACCEPTED SOLUTION

Accepted Solutions

CraigV
Moderator
Moderator
Partner    VIP    Accredited

...best to log a call with Symantec directly and ask them to resolve this for you.

Thanks!

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1 REPLY 1

CraigV
Moderator
Moderator
Partner    VIP    Accredited

...best to log a call with Symantec directly and ask them to resolve this for you.

Thanks!