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04-02-2015,18:32:22 : ERROR: Failed to execute VC 11.0 runtime installer. Error code 1603

Error during backup exec 2014 installation

errrr5.png

7 Replies
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See this

See this document http://www.symantec.com/docs/TECH218124
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Check if the MS hotfixes per

Check if the MS hotfixes per this KB are present / uninstalled - http://www.symantec.com/business/support/index?page=content&id=TECH218124

Additionally, try installing VC manually from BE\WinNT\Install\VCRedist folder. If this doesn't help, download VC from the Microsoft site and try to install it manually. If the install succeeds, move ahead with the BE 2014 install.

Lastly, if running any AV, do ensure it is not scanning & if possible, temporarily disable the AV and redownload the BE 2014 install. Once downloaded, again extract it and rerun the install.

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I installed KB3000988 and

I installed KB3000988 and unistalled KB2918614 and reboot my server but I have the same error

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Did you try work around A on

Did you try work around A on the solution of the document I referenced earlier?
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Morning pkh yes i did (

Morning pkh

 

yes i did ( Solution A). But i have the problem

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Have you tried the steps

Have you tried the steps which I mentioned earlier ? Have you tried installing VC manually from the BE installation files and/or from the Microsoft site ?

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Morning pkh yes i did (

Morning pkh

yes i did ( Solution A). But i have the same problem