04-17-2015 03:06 AM
Error during backup exec 2014 installation
04-17-2015 03:15 AM
04-17-2015 03:18 AM
Check if the MS hotfixes per this KB are present / uninstalled - http://www.symantec.com/business/support/index?page=content&id=TECH218124
Additionally, try installing VC manually from BE\WinNT\Install\VCRedist folder. If this doesn't help, download VC from the Microsoft site and try to install it manually. If the install succeeds, move ahead with the BE 2014 install.
Lastly, if running any AV, do ensure it is not scanning & if possible, temporarily disable the AV and redownload the BE 2014 install. Once downloaded, again extract it and rerun the install.
04-17-2015 07:10 AM
I installed KB3000988 and unistalled KB2918614 and reboot my server but I have the same error
04-17-2015 08:25 AM
04-20-2015 02:47 AM
Morning pkh
yes i did ( Solution A). But i have the problem
04-20-2015 02:51 AM
Have you tried the steps which I mentioned earlier ? Have you tried installing VC manually from the BE installation files and/or from the Microsoft site ?
04-20-2015 04:32 AM
Morning pkh
yes i did ( Solution A). But i have the same problem