0x80042313 - 0x80042313 (2147754771)

[santoshpawar]

I am using backup Exec version 12.5 with service pack 3.

While performing backup job my backup job is failing due to issue :- 0x80042313 - 0x80042313 (2147754771).

Kindly find the below backup job failure details.

Backup- C:  - AOFO: Initialization failure on: "Shadow?Copy?Components". Advanced Open File Option used: Microsoft Volume Shadow Copy Service (VSS).

V-79-10000-11230 - VSS Snapshot error. Unable to get minimum quiet time for physical volumes. Reduce the activity on these volumes, or wait and run the backup when there is less activity on the volumes.

Any idea friends why i am getting this error????

[CraigV · Accepted solution]

Hi Santosh,

Check the Symantec TN below...just be aware you need to make changes to your registry so make sure you get a backup of it firstly, and don't deviate from what is being recommended.

http://www.symantec.com/business/support/index?page=content&id=TECH29418

You can also check that your VSS writers are stable by going to a command prompt and typing: vssadmin list writers.

Any writers not running and stable are in error. You can normally sort that out by performing a reboot of the server. If that doesn't work, and your OS is Windows Server 2003 you can do a search in Google for the latest VSS Rollup Patch and install it.

Alternatively, you can reregister the VSS *.dlls as per the TN below:

http://www.symantec.com/business/support/index?page=content&id=TECH70486

Thanks!

[pkh]

As the error messages said, your disk is too busy during the time of the backup to take a snapshot.  You either re-schedule your backup or stop whatever job(s) that is making use of the disk at that time.