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0xe0000340 - The Database script returned an error

esco
Level 4

When I try to backup an oracle 11g database I get the following error.

Final error: 0xe0000340 - The Database script returned an error.  Refer to the Database script output section in job logs for more details. I am able to browse the contents of the oracle database and select what I want from the BE server.

I am running oracle 11g on RHEL5 and using BE2014 on Windows Server 2008 R2.

3 REPLIES 3

VJware
Level 6
Employee Accredited Certified

Can you post the complete job log pls ? Thanks.

Secondly, is RHEL 5.0 patched with atleast update 5 ?

esco
Level 4

The job log is

Backup Options
Media operation - Append to media, overwrite if no appendable media is available.

Compression Type: Hardware [if available, otherwise none]

Encryption Type: None

Backup Exec server is running Backup Exec version 14.1.1786.0 with .
Note: Resource: "Oracle-Linux::\\Server01\test" is not snappable. Attempting to back up directly from the source volume.

Set Information - Oracle-Linux::\\Server01\test
The Database script returned an error.  Refer to the Database script output section in job logs for more details.

RMAN Output Recovery Manager: Release 11.2.0.1.0 - Production on Wed Dec 17 08:36:07 2014

Copyright (c) 1982, 2009, Oracle and/or its affiliates.  All rights reserved.

 
connected to target database (not started)

 
 
 # -----------------------------------------------------------------
 # RMAN command section
 # -----------------------------------------------------------------
 
 RUN {
 ALLOCATE CHANNEL ch0
     TYPE 'SBT_TAPE';
 SEND 'BSA_SERVICE_HOST=192.168.1.1,NBBSA_TOTAL_STREAMS=1,NBBSA_JOB_COOKIE={D5E0BF90-0C81-44BB-AE9A-707CE8B7E711},NBBSA_DB_DEVICE_NAME=Oracle-Linux::\\Server01\test';
 BACKUP
     INCREMENTAL LEVEL=1
     FORMAT 'BE_U'
     DATABASE FORCE PLUS ARCHIVELOG FORCE NOT BACKED UP;
 BACKUP CURRENT CONTROLFILE
     FORMAT 'BE_U';
 
 RELEASE CHANNEL ch0;
 }
using target database control file instead of recovery catalog
RMAN-00571: ===========================================================
RMAN-00569: =============== ERROR MESSAGE STACK FOLLOWS ===============
RMAN-00571: ===========================================================
RMAN-03002: failure of allocate command at 12/17/2014 08:36:08
RMAN-06403: could not obtain a fully authorized session
ORA-01034: ORACLE not available
ORA-27101: shared memory realm does not exist
Linux-x86_64 Error: 2: No such file or directory

 EXIT

Recovery Manager complete.
 
Devices acquired: 1
Data streams used: 0

 

VJware
Level 6
Employee Accredited Certified

Try these KBs:-

http://www.symantec.com/business/support/index?page=content&id=TECH64936

http://www.symantec.com/business/support/index?page=content&id=TECH124389