Hello. We're consistently receiving the "0xe00084af - The directory or file was not found, or could not be accessed" error when attempting to backup one particular Win03 file server.
I've attempted all of the articles at: http://eventlookup.veritas.com/eventlookup/EventLookup.jhtml?EvtID=V-79-57344-33967
The BE Remote Agent has been reinstalled several times.
5520 Hotfix 1 will not install on the file server "the program to be upgraded may be missing..."
We're not using AOFO.
We're testing on one small folder - backup data size should not be an issue.
Services are all running under a unique AD account with sufficient privlidges (same acount works on all other servers being backed-up).
File server backup log ends with:
08/14/06 09:31:50 Calling IVssBackupComponents::GatherWriterMetadata...
08/14/06 09:31:51 ...completed IVssBackupComponents::GatherWriterMetadata
08/14/06 09:31:51 brUtil::brUtil( img ) Constructor
08/14/06 09:31:51 Attach to Shadow?Copy?Components
08/14/06 09:31:52 Informational status CODE (0x00000002) returned calling FindFirstFile for C:\WINDOWS\system32\perf?00?.bak when getting additional files
08/14/06 09:31:52 Status FS_NOT_FOUND (0xE00084AF) returned determining if Writer FSRM Writer should be displayed when generating logical directory tree
08/14/06 09:31:52 Warning status -536836945 calling FS_EnumSpecFiles for device Shadow?Copy?Components in LP_ENV::LoadEnumSpecFileExcludes
08/14/06 09:31:52 Detach from Shadow?Copy?Components
08/14/06 09:31:52 brUtil::brUtil Destructor
08/14/06 09:31:52 Status 0xE00084AF calling LoadEnumSpecFileExcludes in LP_DoBackup
08/14/06 09:31:52 LP_ENV::MsgError: error 0xe00084af processing object
08/14/06 09:31:52 Job Stop(0) - Mon Aug 14 09:31:52 2006
08/14/06 09:31:52 ERROR: ndmpdDataAbort: invalid state to process abort request.
Backup Exec server log ends with:
08/14/06 09:31:46 TF_InitMediaServerReverseConnection : Data Connection information : connection established between IP 10.0.144.16, port 1646 and IP 10.0.144.37, port 4317
08/14/06 09:31:47
dataStartBackup: ndmpSendRequest returned: 0x0, 0
08/14/06 09:31:52 data halted: SUCCESSFUL
08/14/06 09:31:52 NDMPEngine: Shutting down.
08/14/06 09:31:52 NDMPBackupEngine::ProcessBSD: We received a successful notify_data_halted without receiving a MSG_START_BACKUP_SET.
08/14/06 09:31:52 ERROR: 13 Error: Invalid state to process request
08/14/06 09:31:52 TF_CloseSet
08/14/06 09:31:56 RewindDrive mover ret = 0 (0x0)
08/14/06 09:31:56 ret_val = 0
08/14/06 09:31:56 TAPEALERT: Get TapeAlert Flags Return Code = 0X0
08/14/06 09:31:56 TAPEALERT: TapeAlert Device Flag = 0X0
08/14/06 09:31:56 TAPEALERT: TapeAlert Changer Flag = 0X0
08/14/06 09:31:56 TAPEALERT: Get TapeAlert Flags Return Code = 0X0
08/14/06 09:31:56 TAPEALERT: Get TapeAlert Flags Return Code = 0X0
08/14/06 09:31:56 DeviceManager: incoming event fired
08/14/06 09:31:56 Updating session {49400b9a-592f-4811-b8ba-356bfb28c09b} with drive HP 1 {518a351a-fbac-4d0f-a4a2-720d5c3322f0}
08/14/06 09:31:56 DeviceManager: processing pending requests
08/14/06 09:31:56 DeviceManager: going to sleep for 61000 msecs
08/14/06 09:31:56 BackupJob::MergeBEVSRJobLogsIfNecessary: No VSR log file found, no merging necessary
08/14/06 09:31:57 Job thread terminating
08/14/06 09:32:57 DeviceManager: timeout event fired
08/14/06 09:32:57 DeviceManager: processing pending requests
08/14/06 09:32:57 Tossing drive:
08/14/06 09:32:57 HP 1 {518a351a-fbac-4d0f-a4a2-720d5c3322f0}
Any help would be much appreciated. Thanks.
