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10d (10.1.5629) Hotfix 1 - Extended 64-bit (x64) Remote Agent for Windows Servers (RAWS)

martinlindau
Level 2

Hi,

I'm struggling with the following link to download Hotfix 1 for Backup Exec 10d - 

10d (10.1.5629) Hotfix 1 - Extended 64-bit (x64) Remote Agent for Windows Servers (RAWS) (Adds support for remote computers running 64-bit extended chipset Windows operating systems) 

  http://www.symantec.com/docs/TECH45343

This link also doesn't work, it is supposed to be a direct link to the hotfix I think - http://support.veritas.com/docs/280701

I hope you can help.

Kind Regards,

Martin

1 ACCEPTED SOLUTION

Accepted Solutions

Backup_Exec1
Level 6
Employee Accredited Certified

Hi

 

First of all it is end of life for backup exec so you should upgrade your backupesec to supported version

Please download sp4 for 10d 5629, As all the hot fixes before it would be part of sp4 ,son you can download and install it , please check the link below

http://www.symantec.com/docs/TECH53335

Thanks

View solution in original post

4 REPLIES 4

Backup_Exec1
Level 6
Employee Accredited Certified

Hi

 

First of all it is end of life for backup exec so you should upgrade your backupesec to supported version

Please download sp4 for 10d 5629, As all the hot fixes before it would be part of sp4 ,son you can download and install it , please check the link below

http://www.symantec.com/docs/TECH53335

Thanks

martinlindau
Level 2

Hi,

Firstly, thank you for your assistance so far with this issue.

About half way down the page the following paragraph appears -

Remote Agent for Windows Servers (RAWS) - x64 bit

After installing Service Pack 4 to the Backup Exec 10.1 media server, Backup Exec 10d for Windows Servers revision 5629 Hotfix 1 "Extended 64-bit Remote Agent for Windows Servers" must also be installed. This is true even if Hotfix 1 had already been previously applied. For more information about downloading and how install Hotfix 1 and the 64-bit Remote Agent, please refer to the following document:
 
Does this still apply?
 
Thanks,
 
Martin
 
 

Backup_Exec1
Level 6
Employee Accredited Certified

Hi

I have shared hotfix download directly for you as sp4 doesn't mention the hotifix 1 listed in it which is 5.65 mb so download it and then extract it using winrar and then install it.

Hope that helps

Thanks

Sameer

martinlindau
Level 2

Hi Sameer,

You are a star!

Thanks a lot for your help.

Martin