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11d Hits an all time low

Wes_Stewart
Level 4
Before my main problem has been the remote agent crashing on legacy mailbox backups. But this weekend the whole damn system crashed during my full weekend server backup. Of course the 5 jobs after this one didn't run as well.

Event Type:Error
Event Source:.NET Runtime 2.0 Error Reporting
Event Category:None
Event ID:1000
Date:2/24/2007
Time:11:07:08 AM
User:N/A
Computer:CYPHER
Description:
Faulting application beserver.exe, version 11.0.6235.0, stamp 451bef18, faulting module bemsdk.dll, version 11.0.6235.0, stamp 451beea8, debug? 0, fault address 0x000d68f7.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 00 70 00 70 00 6c 00 A.p.p.l.
0008: 69 00 63 00 61 00 74 00 i.c.a.t.
0010: 69 00 6f 00 6e 00 20 00 i.o.n. .
0018: 46 00 61 00 69 00 6c 00 F.a.i.l.
0020: 75 00 72 00 65 00 20 00 u.r.e. .
0028: 20 00 62 00 65 00 73 00 .b.e.s.
0030: 65 00 72 00 76 00 65 00 e.r.v.e.
0038: 72 00 2e 00 65 00 78 00 r...e.x.
0040: 65 00 20 00 31 00 31 00 e. .1.1.
0048: 2e 00 30 00 2e 00 36 00 ..0...6.
0050: 32 00 33 00 35 00 2e 00 2.3.5...
0058: 30 00 20 00 34 00 35 00 0. .4.5.
0060: 31 00 62 00 65 00 66 00 1.b.e.f.
0068: 31 00 38 00 20 00 69 00 1.8. .i.
0070: 6e 00 20 00 62 00 65 00 n. .b.e.
0078: 6d 00 73 00 64 00 6b 00 m.s.d.k.
0080: 2e 00 64 00 6c 00 6c 00 ..d.l.l.
0088: 20 00 31 00 31 00 2e 00 .1.1...
0090: 30 00 2e 00 36 00 32 00 0...6.2.
0098: 33 00 35 00 2e 00 30 00 3.5...0.
00a0: 20 00 34 00 35 00 31 00 .4.5.1.
00a8: 62 00 65 00 65 00 61 00 b.e.e.a.
00b0: 38 00 20 00 66 00 44 00 8. .f.D.
00b8: 65 00 62 00 75 00 67 00 e.b.u.g.
00c0: 20 00 30 00 20 00 61 00 .0. .a.
00c8: 74 00 20 00 6f 00 66 00 t. .o.f.
00d0: 66 00 73 00 65 00 74 00 f.s.e.t.
00d8: 20 00 30 00 30 00 30 00 .0.0.0.
00e0: 64 00 36 00 38 00 66 00 d.6.8.f.
00e8: 37 00 0d 00 0a 00 7.....
7 REPLIES 7

prezshaw99
Not applicable
I am having the same problem now. I opened a ticket with Symantec but am still waiting on a response. I was told the problem was escaladed. Were you ever able to figure out what the problem was? I have tried a number of things and still have the beserver.exe fail. I restart all services and it works for about 5 minutes and then crashes again.
 
Event Type: Error
Event Source: .NET Runtime 2.0 Error Reporting
Event Category: None
Event ID: 1000
Date:  5/23/2007
Time:  5:06:04 PM
User:  N/A
Computer: GNAS
Description:
Faulting application beserver.exe, version 11.0.7170.0, stamp 45f23a54, faulting module bemsdk.dll, version 11.0.7170.0, stamp 45ee7f94, debug? 0, fault address 0x000d8a7a.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 00 70 00 70 00 6c 00   A.p.p.l.
0008: 69 00 63 00 61 00 74 00   i.c.a.t.
0010: 69 00 6f 00 6e 00 20 00   i.o.n. .
0018: 46 00 61 00 69 00 6c 00   F.a.i.l.
0020: 75 00 72 00 65 00 20 00   u.r.e. .
0028: 20 00 62 00 65 00 73 00    .b.e.s.
0030: 65 00 72 00 76 00 65 00   e.r.v.e.
0038: 72 00 2e 00 65 00 78 00   r...e.x.
0040: 65 00 20 00 31 00 31 00   e. .1.1.
0048: 2e 00 30 00 2e 00 37 00   ..0...7.
0050: 31 00 37 00 30 00 2e 00   1.7.0...
0058: 30 00 20 00 34 00 35 00   0. .4.5.
0060: 66 00 32 00 33 00 61 00   f.2.3.a.
0068: 35 00 34 00 20 00 69 00   5.4. .i.
0070: 6e 00 20 00 62 00 65 00   n. .b.e.
0078: 6d 00 73 00 64 00 6b 00   m.s.d.k.
0080: 2e 00 64 00 6c 00 6c 00   ..d.l.l.
0088: 20 00 31 00 31 00 2e 00    .1.1...
0090: 30 00 2e 00 37 00 31 00   0...7.1.
0098: 37 00 30 00 2e 00 30 00   7.0...0.
00a0: 20 00 34 00 35 00 65 00    .4.5.e.
00a8: 65 00 37 00 66 00 39 00   e.7.f.9.
00b0: 34 00 20 00 66 00 44 00   4. .f.D.
00b8: 65 00 62 00 75 00 67 00   e.b.u.g.
00c0: 20 00 30 00 20 00 61 00    .0. .a.
00c8: 74 00 20 00 6f 00 66 00   t. .o.f.
00d0: 66 00 73 00 65 00 74 00   f.s.e.t.
00d8: 20 00 30 00 30 00 30 00    .0.0.0.
00e0: 64 00 38 00 61 00 37 00   d.8.a.7.
00e8: 61 00 0d 00 0a 00         a..... 

Matthieu_Henneb
Level 3
I have the same problem too... Something new about this ??
 
Type de l'événement : Erreur
Source de l'événement : .NET Runtime 2.0 Error Reporting
Catégorie de l'événement : Aucun
ID de l'événement : 1000
Date :  31/08/2007
Heure :  17:19:01
Utilisateur : N/A
Ordinateur : A28000A00S001
Description :
Faulting application beserver.exe, version 11.0.7170.0, stamp 45f23a54, faulting module beserver.exe, version 11.0.7170.0, stamp 45f23a54, debug? 0, fault address 0x0015004e.
Pour plus d'informations, consultez le centre Aide et support à l'adresse http://go.microsoft.com/fwlink/events.asp.
Données :
0000: 41 00 70 00 70 00 6c 00   A.p.p.l.
0008: 69 00 63 00 61 00 74 00   i.c.a.t.
0010: 69 00 6f 00 6e 00 20 00   i.o.n. .
0018: 46 00 61 00 69 00 6c 00   F.a.i.l.
0020: 75 00 72 00 65 00 20 00   u.r.e. .
0028: 20 00 62 00 65 00 73 00    .b.e.s.
0030: 65 00 72 00 76 00 65 00   e.r.v.e.
0038: 72 00 2e 00 65 00 78 00   r...e.x.
0040: 65 00 20 00 31 00 31 00   e. .1.1.
0048: 2e 00 30 00 2e 00 37 00   ..0...7.
0050: 31 00 37 00 30 00 2e 00   1.7.0...
0058: 30 00 20 00 34 00 35 00   0. .4.5.
0060: 66 00 32 00 33 00 61 00   f.2.3.a.
0068: 35 00 34 00 20 00 69 00   5.4. .i.
0070: 6e 00 20 00 62 00 65 00   n. .b.e.
0078: 73 00 65 00 72 00 76 00   s.e.r.v.
0080: 65 00 72 00 2e 00 65 00   e.r...e.
0088: 78 00 65 00 20 00 31 00   x.e. .1.
0090: 31 00 2e 00 30 00 2e 00   1...0...
0098: 37 00 31 00 37 00 30 00   7.1.7.0.
00a0: 2e 00 30 00 20 00 34 00   ..0. .4.
00a8: 35 00 66 00 32 00 33 00   5.f.2.3.
00b0: 61 00 35 00 34 00 20 00   a.5.4. .
00b8: 66 00 44 00 65 00 62 00   f.D.e.b.
00c0: 75 00 67 00 20 00 30 00   u.g. .0.
00c8: 20 00 61 00 74 00 20 00    .a.t. .
00d0: 6f 00 66 00 66 00 73 00   o.f.f.s.
00d8: 65 00 74 00 20 00 30 00   e.t. .0.
00e0: 30 00 31 00 35 00 30 00   0.1.5.0.
00e8: 30 00 34 00 65 00 0d 00   0.4.e...
00f0: 0a 00                     ..     


Message Edited by Matthieu Hennebicq on 09-03-2007 02:05 AM

Message Edited by Matthieu Hennebicq on 09-03-2007 02:05 AM

Ben_L_
Level 6
Employee
Hey guys,

Can you check the version of beserver.exe for me?  The default location is Program Files\Symantec\Backup Exec.


Thanks,


Matthieu_Henneb
Level 3
The SP1 of Backup Exec 11D 7170 seems to have resolved the problem...

cujo
Level 2
Hi Guys,
 
has this error been identified and a solution provided?  I have the same issue on an exchange 2003 server and we are planning to role out 11d to 130 other exchange servers in the near future. We have applied all hotfixes up to and including HF14, also tried repairing and reinstalling the hotfixes but the result is the same. It consistently crashes on every backup.

Faulting application beserver.exe, version 11.0.7170.13, stamp 46a626c5, faulting module msvcr71.dll, version 7.10.3052.4, stamp 3e561eac, debug? 0, fault address 0x00010440.

An unhandled win32 exception occurred in beserver.exe [4260].

 

If a solution is known it would be greatly appreciated.

Ben_L_
Level 6
Employee
Cujo,

If you are still getting this error after installing SP1 for 11d, then you may want to try uninstalling and re-installing .NET 2.0.  I have had some luck getting this error fixed by doing that.

cujo
Level 2
It was exactly this issue -
 
Thanks