04-30-2012 06:21 AM
Really Emergency:
Every Sunday I am getting on two of my servers this error message when trying to do full backup:
1) The xyz server Full--The job failed with the following error: The network connection to the Backup Exec Remote Agent has been lost, check for network errors.(Event viewer ID 34113)
2) and for the second server i am getting xyz Server Full--The job failed with the following error:Access is denied.(Event viewer ID 34113)
I searched for the error id and all I found was some changing in registry and since both of them are in production, i really don't want to change the stting in registry and this is just happening on Sunday nights.
Any help I really appreciated...
Thank you very much
04-30-2012 07:46 PM
What is the error code and the Unique Message Identifier (UMI) code ?
http://www.symantec.com/docs/TECH31374 (How to find out why a Backup Exec for Windows Servers (BEWS) backup or restore job has failed)
Hope this helps.
05-01-2012 12:11 AM
Do any services on either the media or remote servers crash (i.e. check your windows event logs)
Do you have a firewall configured betweeen the media and remote servers - if yes is this firewall configured to with any time based limitation (i.e. keep alive settings for instance)