Hello!
Having an issue w/ backup jobs timing out / failing.
Symantec Backup Exec 10d
Media Server v10.1 rev 5629
SERVER1
- has Backup exec installed
- OS = 2k3 for small biz, 5.2.3790 Service Pack 2
SERVER2
- OS = Microsoft® Windows Server® 2008 Standard x64, 6.0.6002 Service Pack 2
Backup Exec is backing up SERVER1 and SERVER2
Backup job is backing up:
SERVER1
- drives (C:, E:, etc)
- shadow copy components
- ms info store
- utility partition
- ms sql server (several "instances)
SERVER2 (chosen in "remote selections")
- drives (C:, D:, etc)
- ms sql (several instances)
- shadow copy components
- utility partition
Destination = a new, known-working NAS device added to the device pool
Job properties>
- use advanced open file option = yes
--- set to "microsoft vss service > automatic"
- advanced disk-based backup> uss offhost backup is NOT checked
--- also verified Hkey_Local_Machine\Software\Veritas\Backup exec for windows\Backup Exec\Engine\Misc\Use Offhost Backup key value set to 0
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- testrun was successful
- full backup on 4/4 timed out
Status = canceled, timed out
The job was canceled by user System
- incremental backup failing>
Completed status: Failed
Final error: 0xe000fec2 - A failure occurred accessing the SnapShot handle.
Final error category: Resource Errors
Backup- \\SERVER1\V-79-57344-65218 - A failure occurred accessing the SnapShot handle.
Backup- SERVER2\MICROSOFT##SSEE V-79-57344-33938 -
An error occurred on a query to database SUSDB.
Backup- \\SERVER2\F: VOL2V-79-57344-65218 - A failure occurred accessing the SnapShot handle.
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- the "failed" incremental backup took about 90 min to "complete", and it did backup approx 80 GB of data. However, these errors persist.
I can of course provide whatever additional information is needed.
Any and all help is GREATLY appreciated!
Thank you!
