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Adding second tape drive to backup exec 2012

vickyj
Level 4
Employee

Hi,

I am trying to search a KB article on how to add a secon tape drive to backup exec 2012. Please suggest me some related document regards the same.

1 ACCEPTED SOLUTION

Accepted Solutions

vickyj
Level 4
Employee

checked with the device manager window  and found that windows is also not recognizing it

checked with the customer did she reboot the server after installing the driver

customer informed that she had rebooted the server and even ran the tapeinst.exe also

informed that customer to check with the hardware vendor  and customer agreed

Issue resolved

View solution in original post

3 REPLIES 3

Jaydeep_S
Level 6
Employee Accredited Certified

vickyj
Level 4
Employee

I really appreciate your quick response Jaydeep yes I will go through these article and I will update if I face any any issues. Thank you once again for your support smiley

vickyj
Level 4
Employee

checked with the device manager window  and found that windows is also not recognizing it

checked with the customer did she reboot the server after installing the driver

customer informed that she had rebooted the server and even ran the tapeinst.exe also

informed that customer to check with the hardware vendor  and customer agreed

Issue resolved

View solution in original post